Events Specialist

The Phoenician, a Luxury Collection Resort located in Scottsdale, Arizona, is an iconic destination known for its exquisite service, luxurious accommodations, and world-class amenities. As part of The Luxury Collection Hotels & Resorts, which boasts over 120 hotels in more than 35 countries, The Phoenician offers guests authentic and memorable experiences that highlight the cultural and historical essence of each location. With a heritage dating back to 1906 under the renowned Italian brand CIGA, The Luxury Collection prides itself on blending timeless elegance with modern comfort, creating unique environments that cater to discerning travelers seeking personalized hospitality. This resort is an embodiment of luxury, featuring stunning architecture, meticulously maintained grounds, and a commitment to hospitality excellence that ensures every guest feels welcomed and valued.

The role being offered is a full-time, non-management position within the Food and Beverage and Culinary category, specifically focused on banquet event coordination and guest service. The successful candidate will work closely with group coordinators or hosts prior to receptions to ensure all event preparations are agreed upon and seamlessly executed. Responsibilities include reading and analyzing banquet event orders to gather guest information, organizing the event layout, managing specific guest needs, buffet setups, food stations, and other related tasks. The candidate will be accountable for meeting all special event banquet requirements and following up on preparations to guarantee customer satisfaction.

In addition, the position emphasizes adherence to company safety policies and procedures, reporting maintenance issues or safety hazards, and maintaining a professional appearance and demeanor at all times. Privacy and asset protection are paramount, alongside supporting colleagues with dignity and respect to foster a collaborative team environment. Physical activity is required, including moving, lifting, and transporting objects weighing less than 25 pounds, prolonged standing or walking during shifts, and navigating various physical environments such as confined spaces, stairs, ramps, and uneven surfaces. Effective communication skills are essential, including professional verbal interaction and proper telephone etiquette.

Marriott International, the parent company, is committed to diversity, equal opportunity, and a welcoming work atmosphere where the unique backgrounds and talents of employees are celebrated. This inclusive culture is aimed at overcoming challenges and exceeding the expectations of luxury travelers. Joining The Phoenician means becoming part of a global team dedicated to delivering exceptional hospitality while advancing your career in a supportive and prestigious environment. This is an excellent opportunity for individuals passionate about guest service, event coordination, and working in a luxurious resort setting where their contributions will be valued and their professional growth encouraged.