Events + Sales Manager | The Quoin Wilmington | PM Hotel Group

Wilmington, DE, USA|

Job Overview

Compensation

Salary

Range $50,900.00 - $72,800.00

Benefits

competitive base salary

sales incentives

Comprehensive health benefits

Dental Insurance

Vision Insurance

Paid Time Off

Holiday pay

Hotel Room Discounts

Restaurant dining perks

supportive work environment

Job Description

The Quoin Hotel & Restaurant is a distinguished boutique hotel and dining establishment located in Wilmington, Delaware. Established in 2022, it is housed within the beautifully preserved Security Trust & Safe Company Building, a Victorian brownstone designed by the renowned architect Frank Furness in 1885. This establishment offers a unique blend of historical charm and modern luxury, featuring 24 elegantly appointed rooms along with multiple dining venues. The Quoin holds a Michelin Key, reflecting its commitment to providing an exceptional culinary and hospitality experience. The property is designed as a cohesive collection of food and beverage outlets, each with its distinct personality and atmosphere, yet unified under the hotel’s brand identity which emphasizes sophistication paired with approachability and warmth.

The Quoin Restaurant provides guests with a lively yet refined setting to enjoy handcrafted wood-fired dishes complemented by a carefully curated wine program. Guests can dine indoors or on the outdoor patio, enjoying meals from lunch through dinner. Simmer Down, the hotel's intimate speakeasy-style lounge set inside a historic bank vault, offers bespoke cocktails and a moody late-night ambiance that invites socializing in a relaxed atmosphere. For those seeking panoramic views and a vibrant social scene, The Quoin Rooftop Bar & Lounge delivers chic cocktail service and tapas-style bites. This rooftop venue is a polished yet energetic space ideal for both casual and special outings. Additionally, The Quoin offers Private Dining & Events services, ranging from corporate gatherings to weddings and exclusive buyouts, tailored with meticulous attention to detail and customized menus to fit each client’s vision.

The role being offered is a dynamic and integral position responsible for driving food and beverage sales specifically targeting private and semi-private event bookings. This position is perfect for a hospitality professional skilled in client relations, event coordination, and sales management, who thrives in a high-end boutique hotel environment. The successful candidate will be tasked with achieving annual sales quotas, fostering new and existing client relationships, and managing event logistics from initial inquiry through successful execution. Responsibilities also include conducting venue tours, designing event menus and floor plans, managing event orders and payments, and collaborating closely with the culinary and service teams to ensure seamless event delivery. Experience with multiple reservation and sales management platforms such as Tripleseat, Toast POS, and Resy POS is highly valued.

This employment opportunity typically offers a competitive base salary supplemented by sales incentives, comprehensive health benefits, paid time off, employee discounts, and a supportive work environment. Candidates looking to join a boutique, high-touch hospitality setting with opportunities for professional growth and creative event coordination will find this role both rewarding and challenging. The Quoin’s commitment to delivering luxury hospitality with a welcoming spirit makes it an exceptional place to work and advance one’s career in hotel and restaurant event sales and management.

Job Requirements

Minimum of 2-3 years of experience in high-end catering or event sales
Strong knowledge of fine dining food and beverage service
Experience with restaurant or event management
Proficiency with Tripleseat, Toast POS, and Resy systems preferred
Understanding of luxury hotel operations is a plus
Proven ability to meet or exceed significant sales quotas
Excellent communication skills both written and verbal
Demonstrated leadership skills and professional demeanor

Job Qualifications

Minimum of 2-3 years of high-end catering and event sales experience
Strong knowledge of fine dining service, food, and beverage
Restaurant management experience is a plus
Hands-on experience with Tripleseat software is a plus
Familiarity with reservation platforms such as Resy and POS systems such as Toast
Understanding of luxury hotel operations and mixed-use property dynamics is advantageous
Proven track record of meeting or exceeding $500k+ sales quotas
Financial literacy including reporting, forecasting, and cost controls
Exceptional verbal and written communication skills for contract negotiations
Sophisticated management style with a hands-on approach showcasing professional etiquette, calm demeanor, and confidence

Job Duties

Achieve an annual sales quota for semi-private and private event food and beverage sales
Prospect for new business while maintaining current client relationships
Convert incoming inquiries into confirmed event bookings
Conduct walk-in and scheduled tours and calls
Build relationships with restaurant and hotel guests, corporate clients, and local partners
Design customized event menus, suggest pairings, upsell, create floor plans, and prepare event banquet event orders (BEOs)
Run weekly banquet event order meetings with the team
Serve as the Conference Services Manager for assigned hotel groups coordinating room blocks, catering, meeting logistics, and serving as liaison from contract turnover through event execution
Assist the food and beverage team in setting up and running high-touch events
Submit event sales reports to management and ownership
Perform financial reconciliations for all events
Manage daily bookings using Tripleseat, Toast POS, and Resy POS systems
Coordinate with hotel sales and the restaurant culinary and service teams daily