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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $21.00
Work Schedule
Standard Hours
Benefits
career growth and advancement
Affordable benefits after 30 days
Referral bonuses
12 free room nights per year at Hyatt Hotels worldwide
Discounted room nights for you, your friends and your family
Parking discounts
bus passes
Paid Time Off
Healthcare FSA
Financial perks
Employee assistance program
Discounts at various retailers
Job Description
The Driskill Hotel, situated in the vibrant heart of Austin's bustling 6th Street entertainment district and just a short walk from the Texas State Capitol, stands as an iconic symbol of hospitality, luxury, and rich Texas heritage. Known as the premier location for business gatherings and social events, the Driskill has been a central hub for creating memorable experiences since its establishment. This historic hotel combines classic elegance with modern amenities, offering guests a unique blend of Texas charm and contemporary comforts. The Driskill is revered not only for its exquisite accommodations but also for its exceptional event spaces, making... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in customer service
- Experience with administrative tasks
- Ability to multitask and learn new computer programs
- Exceptional customer service and problem-solving skills
- Comfortable interacting with guests in person and by phone
- Ability to work collaboratively with multiple departments
Job Qualifications
- A true desire to satisfy the needs of others in a fast-paced environment
- Refined verbal and written communication skills
- Proficient knowledge of computer applications
- Prior customer service experience required
- Previous administrative or applicable experience preferred
- Highly organized and detail oriented with ability to multi-task
- Marketing experience required
Job Duties
- Provide administrative support to the Sales, Events, Planning and Marketing team
- Organize internal bookings
- Answer phones and provide guidance to clients on behalf of the Sales, Event and Planning team
- Assist Event Managers with incoming leads
- Effectively manage small meetings of under 10 guests
- Prepare group resumes and event orders
- Collaborate positively with hotel departments and vendors
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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