Events, Retail, & RSVP Manager

Renewal by Andersen is the full-service window replacement division of Andersen Corporation, a well-established company with a rich history spanning over 115 years. Recognized as the most trusted family of window brands in America, Renewal by Andersen has set high standards in the home improvement industry through unmatched quality and exceptional customer service. The brand's commitment to excellence has earned it prestigious accolades, including being the most awarded brand in the J.D. Power Windows and Patio Doors Satisfaction Study for five consecutive years. This consistent recognition speaks volumes about the company's dedication to providing superior products and customer satisfaction. Additionally, the company has been acknowledged as one of the Best Employers for Women in 2023 by Forbes and one of America’s Greatest Workplaces in 2023 by Newsweek, reflecting its positive workplace culture and strong commitment to employee well-being.

Renewal by Andersen offers a unique career opportunity as an Events, Retail & RSVP Manager. This full-time, exempt position reports directly to the Senior Events, Retail & RSVP Manager and is designed for a dynamic, strategic leader who thrives on developing high-performing teams, building community partnerships, and driving measurable business growth. The role is central to Renewal by Andersen's marketing success, overseeing multiple departments that play a critical role in generating qualified appointments and advancing sales through community events, retail partnerships, and RSVP campaigns. The Events, Retail & RSVP Manager is responsible for nurturing a culture of accountability, teamwork, and continuous improvement, coaching supervisors, team leads, and promotional marketers to deliver exceptional customer experiences.

In this role, you will leverage your leadership skills to recruit, mentor, and retain top marketing talent, steering the team towards exceeding expectations and achieving key performance indicators related to lead generation and appointment quality. With a focus on data-driven decision-making, you will develop innovative marketing strategies aligned with market trends, customer demographics, and company goals. The role involves collaboration with multiple stakeholders including event organizers, retail partners, vendors, and internal sales and operations teams to create a seamless and premium customer journey. Managing event logistics, scheduling, payroll approvals, and departmental operations are also critical components of this position, ensuring operational excellence and compliance with company standards.

This leadership opportunity offers the chance to make a substantial impact by driving both employee development and business results. Success in the role is measured not only by achieving marketing and revenue goals but also by fostering an engaged, motivated team that upholds Renewal by Andersen's premium brand reputation at every customer touchpoint and community presence. If you are a strategic thinker with a passion for marketing leadership and customer experience, this role offers the ideal platform to grow your career with a leading brand in the home improvement industry.