Events Operator Lead - Univ. of Minnesota - Athletics Combined

Aramark is a global leader in food, facilities, and uniform services, proudly serving millions of guests every day across 15 countries. Established with a strong foundation in service, Aramark is dedicated to positively impacting its employees, partners, communities, and the environment. The company's mission centers around unity and purpose, promoting equal employment opportunities, workplace inclusivity, and a respectful professional environment. Aramark provides an enriching workplace where employees can develop their talents, fuel their passions, and pursue professional growth in a variety of dynamic roles. Known for its commitment to diversity and adherence to legal employment standards, Aramark fosters a culture where all individuals have the opportunity to thrive and contribute meaningfully to the company and community.

The Events Operator Lead role at Aramark is a pivotal position within their premium services operations, particularly focusing on catering and event services. This role involves overseeing or delegating essential responsibilities to ensure excellence in service delivery according to client requirements and business needs. The position offers an hourly wage ranging from $20.00 to $24.00, reflecting Aramark's commitment to fair compensation for valuable team members. The Events Operator Lead is tasked with scheduling, assigning, and supervising daily work assignments in premium service environments such as catering, restaurants, or suites. Training and mentoring staff on job duties, food safety, sanitation, and customer service is a critical component of this role. The individual ensures that work areas are well-prepared and maintained according to banquet event orders, guest requests, and company standards. The role also demands a strong focus on maintaining cleanliness, product replenishment, and security of company assets.

Customer service excellence is a hallmark of the Events Operator Lead position, requiring anticipation of guest needs and maintaining a positive, professional demeanor with guests, clients, coworkers, and other stakeholders. The role comes with expectations of adherence to Aramark's safety policies and food safety certifications, emphasizing a safe and secure work environment. Flexibility in working hours, including evenings and weekends, is essential to meet the operational demands of this dynamic position. Physical requirements such as lifting, bending, pushing, pulling, and extended periods of standing or walking are to be expected, underscoring the active nature of the job. The Events Operator Lead plays a crucial role in driving the success of premium event services and contributes significantly to Aramark's reputation for quality and customer satisfaction.