Events Operations Supervisor

Legends Global is a premier event management and facility operations company specializing in public assembly venues. With a strong commitment to excellence and innovation, Legends Global has established itself as a leader in the industry by providing outstanding venue management services that ensure seamless event execution and superior customer satisfaction. This company thrives on creating memorable experiences for clients, attendees, and staff by maintaining high standards in safety, operational efficiency, and customer service. As a Federal Contractor, Legends Global is dedicated to fostering diversity and inclusion within its workforce, actively encouraging applications from Women, Minorities, Individuals with Disabilities, and protected Veterans.

The Operations Supervisor role at Legends Global is a vital position that contributes directly to the smooth functioning of public assembly facilities. This role encompasses a wide range of responsibilities, including event coordination, building maintenance, engineering oversight, audio/visual service management, grounds upkeep, ice maintenance, event staffing, and managing both setup and changeovers. In addition to operational duties, the supervisor ensures building security, fire and life safety compliance, and delivers excellent customer service at all levels. The position requires supervising operations staff by training, directing work, appraising performance, and handling employee relations such as rewarding and disciplining. A critical function includes preparing the ice surface for events, overseeing related employees, and managing equipment and inventory efficiently.

This role demands someone with thorough knowledge of operational procedures, industry terminology, event-related services, and technical requirements for various types of events hosted at the facility. The supervisor must be adept at enforcing policies regarding risk management, safety precautions, rules, and emergency procedures. The ability to communicate effectively with tenants, contractors, facility users, and internal teams is paramount. Furthermore, the Operations Supervisor must be flexible, ready to work extended or irregular hours including nights, weekends, and holidays to meet the dynamic demands of event schedules.

The ideal candidate will have supervisory experience, particularly in public assembly facilities, combined with skills in scheduling, personnel management, purchasing procedures, and decision-making guided by established policies. A high school diploma or GED along with two years of relevant supervisory or management experience in the industry is required. Physical demands include the ability to stand and walk for extended periods, lift heavy equipment up to 75 pounds, and operate building service equipment. The environment primarily involves indoor work with occasional exposure to adverse weather and high noise levels typical of event settings.

By joining Legends Global as an Operations Supervisor, individuals will be part of a progressive organization that values operational excellence and provides opportunities for professional growth. This role offers a chance to work in a dynamic and fast-paced environment where effective leadership ensures the successful delivery of high-profile public assembly events. The commitment to equal opportunity employment reflects the company's dedication to creating a diverse and inclusive workplace culture that supports the development and success of all employees.