Events Manager – Ole Red Orlando

Ryman Hospitality Properties is a renowned entertainment and hospitality company specializing in managing vibrant restaurant, bar, and entertainment venues that offer unforgettable experiences. Known for its commitment to excellence and innovation, the company prides itself on creating dynamic event spaces tailored to a broad range of client needs. With a solid reputation for high-quality service and a diverse portfolio of entertainment destinations, Ryman Hospitality Properties continues to expand its footprint, delivering memorable and seamless events.

The Events Manager role at Ryman Hospitality Properties is a pivotal position responsible for overseeing the entire lifecycle of assigned events within the companys venues. This includes managing all food and beverage activities and services to guarantee flawless execution for all types of functions, from private gatherings to special events. Reporting directly to the Venue Operations Leadership, the Events Manager works closely with sales managers and operations teams to conceptualize, plan, and execute events that meet client expectations and the companys standards.

The position involves serving as the primary liaison between the company and prospective clients, event planners, and vendors. This includes responsibilities such as checking venue availability, conducting site visits, creating budget estimates, and explaining venue policies and best practices. Throughout the event lifecycle, the Events Manager ensures excellent customer service by maintaining constant communication with clients and coordinating closely with internal teams and external vendors. They also take charge of formulating detailed master project plans, timelines, spatial layouts, and budgets, keeping clients informed of any changes or deviations.

Key responsibilities include reviewing banquet event orders (BEOs), coordinating with kitchen and culinary teams on menu selections and service details, designing buffet and table layouts, and leading event setup to ensure cleanliness and safety. The Events Manager actively supervises event staffing, conducts pre- and post-shift meetings, and manages the onsite service to meet all service standards. Additionally, they play a significant role in maximizing venue utilization, revenue, and profit by strategically managing the event calendar alongside sales and venue leadership.

This role requires a proactive approach in inventory control, supply management, and purchasing decor and event essentials. The Events Manager ensures all corporate standards, policies, and legal regulations are adhered to while fostering a culture of exceptional customer service among staff through ongoing training. The position demands excellent interpersonal, communication, and organizational skills to manage multiple events simultaneously and deliver top-notch service. Essential certifications include State Alcohol Education Card and Certified Food Safety Manager certification, with additional requirements like Crowd Management training and a valid driver's license.

The salary range for this full-time, mid-senior level position is USD 43,200 to 72,000 per year, reflecting the role's importance and responsibilities within Ryman Hospitality Properties' entertainment venues. This career opportunity is ideal for seasoned event professionals passionate about creating extraordinary event experiences in a fast-paced, dynamic environment dedicated to guest satisfaction and operational excellence.