Events Manager

Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to exceptional service, innovation, and fostering inclusive environments. The Autograph Collection, part of Marriott International's portfolio, is a distinguished group of four and five-star independent hotels that stand out for their quality, originality, and bold character. Each hotel in this collection offers unique and memorable experiences designed to attract the brand's target consumer, "The Individualist." This individual uses travel as an opportunity to add to their personal narrative, choosing these hotels for both personal and corporate travel because they offer much more than just a place to rest. By joining the Autograph Collection, you become part of a global family that values diverse backgrounds, talents, and experiences, all while being committed to equal opportunity and non-discrimination in the workplace.

The position available is for an Event Manager at the Autograph Collection location in Dearborn, Michigan. This full-time role falls under the management category and offers an annual salary range of $53,600 to $62,000, with eligibility for bonuses. The Event Manager is responsible for overseeing all aspects of property events, including pre-event preparation, coordination during the event, and post-event follow-up. This role requires ensuring seamless event logistics and operations, maintaining high standards of customer service, and acting as the liaison between sales, property departments, and customers.

Specifically, the Event Manager handles events of average complexity and is tasked with ensuring smooth transitions from sales to service and back to sales. They play a vital role in recognizing opportunities to maximize revenue through up-selling and offering enhancements to create outstanding event experiences. From managing group room blocks and meeting space for medium to large groups to conducting formal pre- and post-event meetings, this role demands strong organizational and leadership skills.

The Event Manager also supports the sales and marketing functions by assisting in revenue forecasting and up-selling products and services throughout the event process. They are expected to provide exceptional customer service, empowering employees to deliver the same, and take initiative in resolving guest problems and complaints. Continuous improvement is a key aspect of this role, involving soliciting feedback, evaluating service performance, and implementing corrective action plans as necessary.

Working in this role provides an opportunity to be part of a renowned hospitality brand that values individuality, fosters a positive team environment, and is committed to career growth and development. It is a dynamic position that combines customer interaction, team leadership, operational management, and strategic sales support, making it ideal for individuals passionate about event management and hospitality.