Events Manager

JW Marriott, part of Marriott International's luxury portfolio, comprises over 100 stunning properties located in gateway cities and unique resort destinations worldwide. Known for its commitment to excellence, JW Marriott places great emphasis on fostering a supportive and engaging work environment where associates are valued first because their happiness translates into exceptional guest experiences. The brand embodies confidence, innovation, genuine care, and intuitive service, carrying forward the legacy of its founder, J. Willard Marriott. Employees at JW Marriott enjoy working within a diverse and vibrant community, with abundant opportunities for personal growth through training, development, and recognition programs. The company prioritizes holistic well-being, aiming to provide a workplace where individuals can pursue their passions in a luxurious setting. JW Marriott is part of the global Marriott International family, offering stability, career advancement, and the chance to be part of a world-renowned portfolio of hospitality brands.

This position for an Event Manager at JW Marriott in Washington, D.C. is a full-time management role with a competitive annual salary ranging from $62,000 to $79,000, plus eligibility for bonuses. The Event Manager will be responsible for organizing and executing events of average complexity, ensuring seamless coordination between sales, property departments, and customers to deliver exceptional event experiences. This role demands meticulous preparation of event documentation and consistent communication throughout the event lifecycle—from pre-event planning to post-event follow-up. The ideal candidate must be adept at managing logistics, handling group accommodations and meeting spaces, and addressing any operational challenges promptly and effectively. Through leadership and collaboration with the Event Operations team, this role ensures that events run smoothly and that revenue opportunities are maximized via up-selling and offering creative enhancements.

Exceptional customer service is a core component of the role, where the Event Manager not only meets customer expectations but seeks to elevate their experience through proactive problem-solving and effective communication. The individual will also take on a leadership role in managing event management teams, conducting pre-and post-event meetings to align resources and communicate client needs. Collaboration with sales and marketing staff is essential, as the Event Manager assists with forecasting revenue, supporting sales initiatives, and facilitating promotional activities. Human resources responsibilities such as reviewing guest satisfaction feedback, providing performance feedback, and assisting in developing improvement plans are also integral to this position. By integrating feedback and encouraging continuous improvement, the Event Manager plays a crucial role in sustaining JW Marriott's reputation for wonderful hospitality always.

Joining JW Marriott offers individuals the chance to be part of a prestigious luxury brand that values diversity, inclusion, and excellence. The company actively promotes an equal opportunity work environment, free from discrimination, and welcomes associates from all backgrounds. As an Event Manager, you will contribute directly to the legacy of wonderful hospitality by providing thoughtful and innovative event management solutions while growing your career in a supportive, global team environment. This position is based at 1221 22nd St NW, Washington, DC, where you will be an integral part of delivering the JW Treatment to guests and associates alike.