Events Manager

Renaissance Hotels, part of the Marriott International portfolio, is a prominent hotel brand known for offering unique and culturally immersive travel experiences to its guests. Located at 1 W Wacker Dr, Chicago, Illinois, Renaissance Hotels stands out by encouraging exploration and adventure, providing guests with a chance to discover and embrace the spirit of the neighborhoods they visit. The brand is dedicated to delivering outstanding service, exceptional quality, and memorable moments that go beyond the usual business travel experience. Renaissance Hotels is committed to inclusive employment practices, valuing the diverse backgrounds, talents, and experiences of its associates to foster a thriving and supportive workplace environment. As part of Marriott International, Renaissance Hotels offers competitive pay, comprehensive benefits, and career development opportunities designed to empower employees and support their personal and professional growth.

This full-time Management position is based on-site and offers an annual salary ranging from $71,000 to $91,000, with eligibility for bonuses. The Event Planner role at Renaissance Hotels involves overseeing all aspects of event management, from coordination and documentation to execution and post-event follow-up. The primary responsibility is to ensure flawless event delivery by managing logistics, liaising between sales, property departments, and customers, and driving revenue through up-selling and enhancements. This role requires handling events of average complexity while maintaining high service standards throughout the pre-event, event, and post-event phases.

The successful candidate will be responsible for managing group room blocks and meeting spaces for large events, addressing operational challenges, and integrating current trends in event design to create exceptional guest experiences. They will act as the main point of contact for customers, ensuring clear communication and smooth transitions between sales and service teams. Additionally, the Event Planner will lead pre- and post-event meetings, participate in site inspections, forecast revenues, and support the sales and marketing functions by contributing to revenue growth opportunities. Human resource responsibilities include providing feedback to employees, implementing corrective action plans, and fostering a culture of continuous improvement and guest satisfaction.

Renaissance Hotels prioritizes delivering excellent customer service by empowering employees and setting positive examples in guest relations. The role emphasizes active presence and responsiveness during the entire event process, including problem resolution and follow-up communications. Candidates should be proactive, resourceful, and able to leverage their judgment and expertise to enhance both the customer experience and operational efficiency. Renaissance Hotels values teamwork, innovation, and a commitment to excellence, welcoming candidates who are passionate about hospitality and eager to contribute to the brand's mission of creating unforgettable travel stories for guests. Joining Renaissance Hotels means being part of a dynamic global team dedicated to helping employees be their best, belong to a supportive community, and begin meaningful careers in hospitality.