Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $95,000.00 - $105,000.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
medical benefits
Dental benefits
vision benefits
401K contribution
Paid Time Off
Paid holidays
Employee Meals
Referral Incentives
recognition programs
Professional Development
Upward mobility opportunities
work-family culture

Job Description

The Madison Club is situated in the picturesque desert landscape of La Quinta, California, and is recognized as the most exclusive private residential community in the area. Renowned for its offering of the finest golf and club facilities, the club combines an intimate and sophisticated environment with a strong sense of quiet luxury and elegance. The club prides itself on its limited number of homes and memberships, which ensures a unique and personalized experience for each member. It represents a modern take on California's classic old-line country clubs, complemented by premium amenities such as five-star dining, engaging member events, comprehensive wellness and fitness facilities, and Discovery’s signature Outdoor Pursuits program.

Beyond just a club, The Madison Club is a community where employees are highly valued and encouraged to bring their personal talents, passion, and cultural understanding into their work. The club is committed to delivering the highest levels of service to its members and guests and strives continually to create unforgettable experiences tailored to luxury and refinement. The Madison Club operates under the Discovery Land Company umbrella, a U.S.-based real estate developer known for its private residential club communities and resorts worldwide. Discovery Land Company’s mission focuses on crafting exclusive environments that offer individuals and families the freedom, security, and resources needed to grow, learn, and enjoy life in some of the most exquisite locations globally.

The role of Events Manager at The Madison Club is a dynamic and pivotal position that requires overseeing all facets of major club functions. This includes food and beverage events, seasonal celebrations, golf tournaments, retail events, and more. Reporting directly to the General Manager and managing the Events Assistant Manager, the successful candidate will be instrumental in meticulous event planning and execution. Responsibilities involve developing plans, conducting meetings, preparing Banquet Event Orders (BEOs) and critical paths, and creating floor plans and event timelines. The Events Manager must maintain clear and consistent communication with departmental managers to ensure smooth coordination and the fulfillment of expectations related to each function.

Key duties also include establishing and nurturing relationships with club members to foster additional catering revenue, managing event and catering budget commitments, and quoting and contracting services such as furniture rentals, photography, entertainment, decor, audiovisual needs, and flowers. Collaboration with Member Services is crucial for promoting and driving sales of private events, ensuring that member expectations are not only met but exceeded, and supporting retention and relationship goals. The role requires supervising event setups, breakdowns, service quality, and promptly addressing any member or guest inquiries with professionalism. The Events Manager also assists in daily department operations during periods without scheduled events, manages staffing requisition and scheduling with Member Services and Food & Beverage, and occasionally contracts labor staff. In partnership with the Executive Chef, the manager will determine selling prices for catered events, develop contracts, prepare budgets, review financial reports, and take corrective actions as needed to ensure financial accuracy and efficiency.

Physical requirements include the ability to lift items weighing over 25 pounds and stand for extended periods. The ideal candidate must demonstrate a commitment to going above and beyond normal expectations to satisfy member and guest requests, embodying the club’s dedication to exceptional service. This role offers a competitive salary range of $95,000 to $105,000 annually, in line with experience and location, and a comprehensive benefits package. The Madison Club is looking for an outgoing, detail-oriented professional with strong organizational, communication, and decision-making skills, capable of mentoring team members and collaborating effectively with multiple departments to deliver innovative, strategic event management.

Job Requirements

  • College degree preferred
  • 1-2 years of prior hospitality, catering and event experience
  • Must have an outgoing and well-spoken personality
  • Must be efficient, detail-oriented and self-motivated
  • Ability to coach and mentor team members
  • Strong organizational and multitasking skills
  • Ability to collaborate with other departments
  • Proven ability to deliver results on time and accurately
  • Experience with Jonas, JAM, Word, Excel, Publisher, Email
  • Willingness to learn new computer programs
  • Ability to lift objects weighing more than 25 pounds
  • Must be able to stand for extended periods
  • Willingness to exceed normal expectations daily for member and guest satisfaction

Job Qualifications

  • College degree preferred
  • 1-2 years of prior hospitality, catering and event experience
  • Communication skills with outgoing and well-spoken personality
  • Efficient, detail-oriented and self-motivated decision-making
  • Coaching and mentoring skills
  • Strong organizational and multitasking abilities
  • Collaboration skills working with other departments or projects
  • Proven track record of delivering results on time and accurately
  • Innovation and strategic thinking ability
  • Talent management experience for continuous team improvement
  • Experience with Jonas, JAM, Word, Excel, Publisher, Email
  • Willingness to learn new computer programs used by the Club

Job Duties

  • Involvement in all aspects of major club functions including F&B events, seasonal parties, major and minor golf events, retail events
  • Create and execute planning, meetings, BEO's and critical paths for all events including floor plans and timeline of event
  • Keep departmental managers and staff aware of functions, changes and expectations through clear and frequent communication
  • Establish relationships with Members and encourage additional catering revenue
  • Uphold events and catering obligations related to the F&B budget
  • Quote prices (furniture, rentals, photographer, music, flowers, decorations, A/V) and formulate contracts detailing services to be provided
  • Ensure contracts/agreements for each event are signed prior to ordering any event items
  • Responsible for sales, marketing and promotion of all Member and Guest private events, functions and activities
  • Supervise and execute set-ups, breakdowns, and quality of service for all banquet events in the Club and private residences
  • Field any Member or Guest questions or concerns promptly and professionally
  • Assist Member Services as needed in day-to-day operations when there are no events scheduled
  • Work with Member Services and Food & Beverage Departments in requisitioning staff and scheduling for events, catering and banquets
  • Determine selling prices for catered events with Executive Chef
  • Oversee development of contracts/agreements
  • Help develop catering sales budgets
  • Review financial reports and take corrective actions as appropriate
  • Ensure all events are billed accurately and chits are turned in immediately
  • Maintain banquet storage along with all items used for private and catering events
  • Perform additional duties as assigned by management

Job Criteria

Experience

Entry Level (1-2 years)


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