You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $66,000.00 - $91,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
bonus eligibility
Career development opportunities
Employee Discounts
Retirement Plan
Job Description
Marriott International is a globally renowned hospitality company, recognized for its commitment to delivering exceptional guest experiences across a diverse portfolio of hotel brands. Among its prestigious brands is JW Marriott, a luxury segment that epitomizes elegance, sophistication, and exceptional service. JW Marriott Hotels offer a unique work environment that nurtures associate growth, promotes training and development, and fosters a culture of respect and camaraderie in a luxury setting. JW Marriott believes that the key to superior guest satisfaction is taking care of their associates, an approach known as The JW Treatment. This philosophy encourages employees to pursue their passions... Show More
Job Requirements
- High school diploma or GED
- 1-2 years experience in event management or related professional area
- or 2-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- minimum 1 year experience in event management
- strong communication skills
- ability to work full time
- availability to be present on site at Philadelphia Marriott Downtown
- management position capability
Job Qualifications
- High school diploma or GED with 1-2 years experience in event management or related field
- OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration or related major with at least 1 year experience in event management
- strong communication and interpersonal skills
- ability to manage multiple events simultaneously
- excellent organizational skills
- experience with billing and revenue management
- customer service expertise
- leadership and team management skills
- knowledge of event trends and design
- problem-solving abilities
Job Duties
- Prepare all event documentation
- coordinate with Sales, property departments and customers
- ensure consistent, high-level service during pre-event, event and post-event phases
- manage events of average complexity
- ensure seamless turnover from sales to service back to sales
- recognize and act on revenue maximizing opportunities through upselling and enhancements
- manage group room blocks and meeting space for assigned groups
- act as liaison between field salesperson and customer
- participate in customer site inspections
- conduct formal pre-event and post-event meetings
- oversee billing accuracy and conduct bill reviews with clients
- deliver excellent customer service and empower employees
- coordinate and communicate event details
- handle guest problems and complaints
- solicit feedback and identify areas for improvement
- lead event management teams
- assist in sales process and revenue forecasting
- review guest satisfaction results and provide employee feedback
- develop and implement corrective action plans
- ensure hourly employees understand event expectations
- perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: