Events Manager

Marriott International is a globally renowned hospitality company that operates a wide portfolio of hotel brands, including the prestigious JW Marriott. JW Marriott represents the luxury segment of Marriott International, with over 100 exquisite properties located in gateway cities and distinctive resort destinations worldwide. Marriott International is committed to delivering exceptional experiences not only to its guests but also to its associates, fostering a culture where diversity, inclusion, and professional growth are highly valued. As a leader in the hospitality industry, Marriott Hotels strives to innovate consistently while maintaining the comfort and warmth that guests have come to expect from its brand. The company emphasizes the importance of welcoming all individuals and providing equal employment opportunities regardless of background, disability, or veteran status, reinforcing a work environment where employees can thrive both personally and professionally.

The Event Planner position at JW Marriott is a full-time role responsible for overseeing all aspects of event coordination and management throughout the event lifecycle. This role handles events of average complexity and acts as the pivotal liaison between sales teams, property departments, and customers to ensure seamless execution and customer satisfaction. The Event Planner is tasked with the preparation of detailed event documentation, coordinating logistics, and ensuring that every event phase—from pre-event to post-event—is managed efficiently and professionally. The role demands a proactive approach to identifying revenue opportunities by recommending enhancements and up-selling services that elevate the event experience. Working closely with various departments, the Event Planner ensures billing accuracy and manages group accommodations and meeting space effectively.

This position requires excellent interpersonal and organizational skills, as it involves significant customer interaction and problem-solving. The Event Planner conducts pre- and post-event meetings to communicate group needs and feedback, facilitates smooth transitions between sales and service teams, and provides exceptional customer service that aligns with the high standards of JW Marriott. Additional responsibilities include assisting with the sales process, forecasting event-related revenues, reviewing guest satisfaction results, and contributing to continuous improvement initiatives. The role emphasizes guest satisfaction, employee empowerment, and the effective management of event teams to maintain the brand's legacy of "Wonderful Hospitality. Always." Overall, this position offers an exciting opportunity to be part of a luxury hospitality brand that values innovation, inclusivity, and excellence in service delivery.