Events Manager

The Mayflower Hotel Autograph Collection, located at 1127 Connecticut Ave NW in Washington, District of Columbia, is a distinguished member of Marriott International's Autograph Collection. This collection is known for its unique and memorable luxury hotels that provide four and five-star service with bold character and individuality. Each hotel is carefully selected to offer guests an experience that goes beyond just accommodation; it caters to The Individualist, a traveler who seeks to add meaningful experiences to their personal story, whether traveling for business or leisure. The Mayflower Hotel consistently upholds this tradition of excellence by offering exceptional amenities, impeccable service, and a vibrant ambience that reflects its rich history and unique charm.

Marriott International is committed to fostering an inclusive and diverse work environment, valuing the unique backgrounds and talents of its associates. The company ensures equal employment opportunities without discrimination on any protected basis, including disability and veteran status. Being part of the Autograph Collection means becoming a part of a global network dedicated to excellence in hospitality, cultural richness, and continuous innovation.

The role of Event Manager at The Mayflower Hotel Autograph Collection involves comprehensive oversight of event management from inception to completion. As an Event Manager, you will be responsible for preparing all necessary event documentation, coordinating seamlessly with sales teams, property departments, and customers to deliver a consistent and high level of service across all phases of the event lifecycle - pre-event, event, and post-event. The position primarily deals with events of average complexity, ensuring smooth transitions from sales to service and back. This includes the management of group room blocks, meeting spaces, billing, and operational challenges that may arise.

This full-time management role offers an annual pay range of $70,000 to $91,000, with eligibility for bonuses, reflecting the level of responsibility and expertise required. Responsibilities extend to maximizing revenue through up-selling and offering event enhancements that ensure outstanding client experiences. The Event Manager will act as a liaison between clients and sales personnel, conduct formal meetings for larger groups, assist in sales processes and revenue forecasting, and lead their team with a focus on delivering exceptional customer service.

Beyond event logistics, the role requires leadership in managing and motivating event teams, providing training and feedback, and participating in human resources activities to maintain high service standards. This dynamic position demands excellent communication skills, the ability to anticipate and solve operational challenges, and proactive involvement in continuous service improvement based on guest feedback. Working at The Mayflower Hotel offers an exciting opportunity to represent a landmark property within a prestigious brand, contributing to memorable and personalized guest experiences in a vibrant city setting. Joining this team means you will be part of a legacy of hospitality excellence while growing your career within a supportive and diverse global community.