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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
competitive salary
bonus potential
Professional Development
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Job Description
The Baltimore Country Club, located in the affluent community of Roland Park, Baltimore, is a prestigious private club renowned for its exceptional facilities and commitment to providing an elite experience to its members. Established with a rich heritage, the club offers world-class dining, golf, tennis, and event hosting amenities. As a highly respected institution within the Baltimore area, the club fosters a welcoming and professional environment where tradition meets contemporary service excellence. The club's dedication to excellence and maintaining high standards extends to every aspect of its operation, emphasizing superior member experience, impeccable service, and engaging social and corporate activities.... Show More
Job Requirements
- Bachelor's degree and/or certification in hospitality management, event management or related field is strongly preferred
- Catering sales and wedding experience is required
- Minimum 3-5 years related experience required
- Experience working in private clubs or high-end resorts is a plus
Job Qualifications
- Strong organizational skills and high-level of attention to detail
- Must be able to work in a high pace environment balancing many different tasks
- High energy and outgoing personality with professional presence and appearance
- Being able to problem solve on your feet while maintaining composure with customers
- Diplomatic team player able to foster relationships with Members, guests, staff, and vendors
- Professional and responsive communication to all Members, clients, and staff
- Networking inside and outside the Club to obtain leads and build relationships with new and existing clients
- Assisting event hosts in developing a menu, floor plan, timeline
- Effectively partnering with all departments in the planning and execution of events
- Attending functions to meet hosts and ensure everything is as expected and adjust as needed
- Maintaining and updating accurate files
- Must be proficient in Microsoft Office
- Ability to learn, comprehend, and effectively use software systems (ex. NorthStar, Social Tables)
- Must be able to work a flexible schedule, including holidays, nights, and weekends
- Must be able to work long hours on your feet and in varying weather conditions
- Must have a can-do attitude
Job Duties
- Attracting, securing, planning and executing events including corporate, social, weddings, golf outings, and Club events
- Timely communication between Members, Guests, Staff and vendors via telephone and email
- Contract creation, handling of deposit and payment schedules with members/event hosts
- Create and update Banquet Event Orders (BEOs) and diagrams (Social Tables)
- Being the main point of contact to the event host from date of inquiry throughout the event date
- Attend weekly event team meetings and weekly BEO meetings with cross-functional teams
- Review all bills before being sent to host
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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