Events Manager

Cleveland, OH, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Flexible working hours
Travel reimbursement
Professional Development

Job Description

Flexjet is a global leader in private aviation, renowned for providing access to an ultramodern fleet of private aircraft through fractional ownership, leasing, and jet cards. With a footprint spanning North America and Europe, the company consistently upholds a commitment to delivering premium private jet travel experiences to its discerning clientele. As part of an esteemed portfolio of sister brands, Flexjet fosters a unique culture of excellence, precision, and customer centricity. Employees are integral in crafting seamless journeys for Flexjet aircraft Owners, making the company a top choice for luxurious, flexible aviation solutions worldwide.

Flexjet is actively seeking an experienced Event Manager to join their dynamic team headquartered in Cleveland, Ohio. This full-time position is pivotal in elevating the company's global brand presence by orchestrating a variety of thoughtfully curated, high-touch marketing events and immersive experiences. The successful candidate will be responsible for the end-to-end planning and execution of sophisticated Owner and prospecting social engagements. These events are designed to strengthen customer loyalty and retention, enhance Flexjet's reputation as a leader in luxury private aviation, and generate qualified leads within targeted markets. The Event Manager will fundamentally act as a steward of hospitality and brand experience, bringing creativity, precision, and emotional intelligence to every aspect of event management.

In this role, the Event Manager will handle a broad spectrum of events—from intimate owner interactions and exclusive aircraft showcases to high-profile philanthropic galas and vibrant internal celebrations. Each event is expected to epitomize Flexjet’s high standards for quality, service excellence, and brand consistency. By working closely with internal teams including global event leads, marketing staff in EMEA, and external partners, the Event Manager will translate strategic marketing objectives into memorable, impeccably executed experiences that foster lasting relationships and measurable business impact.

Core responsibilities include crafting a comprehensive annual event strategy aligned with the broader global marketing plan, managing all logistical elements of each event (such as venue coordination, run-of-show development, guest flows, and on-site execution), and ensuring the client experience is world-class at every touchpoint. The ability to manage event budgets, negotiate vendor and sponsorship agreements, and produce insightful post-event reports is critical to maximize value and demonstrate return on investment. Vendor oversight, including conducting site visits and leading on-site teams during events, is also essential for ensuring flawless execution.

The ideal candidate will graduate from managing events into becoming a key visionary behind Flexjet’s brand storytelling and customer engagement initiatives. Exceptional interpersonal skills are necessary to confidently represent the company with high-net-worth individuals, executive leadership, and partners alike. Flexjet values strategic thinkers who embrace innovation and continuous improvement, thriving in fast-paced environments while maintaining exceptional attention to detail. Willingness to travel extensively, including internationally, and work flexible hours (evenings and weekends) is required to meet the demands of this vibrant, high-impact role. A valid passport and the strong physical ability to manage on-site tasks, including lifting up to 75 pounds, complete the profile. Flexjet is an equal-opportunity employer committed to integrity, trust, and genuine care for customers and employees.

Job Requirements

  • Bachelor’s degree in marketing, communications, fashion business, hospitality management, luxury brand management, or a related field
  • 5-8+ years of experience producing high-end, brand-driven events within luxury sectors
  • Strong interpersonal and communication skills
  • Ability to manage budgets and negotiate contracts
  • Skilled in event logistics and vendor management
  • Proficiency in Microsoft Office Suite
  • Ability to travel extensively including international trips
  • Valid passport and physical capability to lift up to 75 lbs
  • Flexibility to work evenings and weekends
  • Based in Cleveland, OH
  • Ability to present to C-level executives

Job Qualifications

  • Bachelor’s degree in marketing, communications, fashion business, hospitality management, luxury brand management, or a related field
  • Advanced training or certifications in luxury event management, hospitality, or event production a plus
  • 5-8+ years of experience producing high-end, brand-driven events within luxury fashion, jewelry, hospitality, art, or premium lifestyle sectors
  • Engagement with UHNW individuals a plus
  • Experience within the luxury, hospitality, aviation, or premium lifestyle marketplace preferred
  • Strong ability to research vendors, conduct market analysis, and negotiate contracts
  • Proven ability to execute events where brand image, discretion, and emotional storytelling are paramount
  • Exceptional interpersonal skills with the ability to represent the Flexjet brand confidently and diplomatically in high-pressure environments
  • Comfortable interfacing with executive leadership, creative directors, regional vice presidents, and global brand teams
  • Strong problem-solving skills with the flexibility to respond gracefully to last-minute changes
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Comfortable leading on-site execution teams and vendors with authority, composure, and attention to detail
  • Strategic thinker with a positive, solution-oriented mindset
  • Previous experience working with internal creative teams (design, social, digital, etc.)
  • Highly organized with strong attention to detail and the ability to manage competing priorities
  • Comfortable communicating with and presenting to C-level executives
  • Ability to accept feedback, collaborate effectively, and advocate for a clear creative vision
  • Commitment to innovation and continuous improvement through pre- and post-event evaluations
  • Ability to lift, push, and pull up to 75 lbs.
  • Willingness to travel extensively, including international travel, evenings, and weekends as required
  • Valid, in-date passport required
  • Position based at Flexjet’s corporate headquarters in Cleveland, OH

Job Duties

  • Collaborate with events and partnerships team members to develop and execute an annual event strategy aligned with the broader global marketing plan
  • Lead marketing events from concept through completion, including aircraft showcases, loyalty and retention events, influencer engagements, internal celebrations, and customer philanthropic fundraising galas
  • Oversee all event logistics, including venue coordination, run-of-show development, guest experience flow, and on-site execution
  • Ensure events deliver a cohesive, elevated brand experience consistent with Flexjet’s luxury positioning
  • Provide world-class service across all client and guest interactions
  • Serve as the primary point of contact for clients regarding event credentials, schedules, and logistics
  • Build and maintain long-term relationships with Flexjet owners and key stakeholders through thoughtful, detail-driven experiences
  • Manage event budgets, including forecasting, tracking, and post-event reconciliation
  • Confidently negotiate sponsorship agreements and vendor contracts to maximize value and ROI
  • Present event run-of-shows, post-event recaps, and performance insights to senior leadership
  • Aggregate and present metrics reports (quarterly and annual recap)
  • Lead and direct on-site vendors and external partners during events
  • Manage day-to-day relationships with event agencies, sponsorship partners, and promotional vendors
  • Conduct site visits and vendor meetings as needed to ensure executional excellence
  • Identify and implement opportunities to enhance event effectiveness, engagement, and ROI
  • Order and manage promotional merchandise, including inventory and storage for marketing and various internal departments
  • Support additional marketing and internal initiatives as needed in a fast-paced environment

Job Criteria

Experience

Mid Level (3-7 years)


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