Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $68,640.00 - $77,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee stock purchase plan
Life insurance
Group disability insurance
Travel Discounts
Adoption assistance
Paid parental leave
Health savings account
flexible spending accounts
Tuition Assistance
Pre-tax commuter benefits
Job Description
The Coronado Island Marriott Resort & Spa, located in the scenic and vibrant setting of Coronado, California, is a distinguished hotel known for providing exceptional hospitality and event services. As part of the renowned Marriott International portfolio, this resort epitomizes the brand's commitment to quality, luxury, and guest satisfaction. Marriott International itself is a global leader in the hospitality industry, recognized for its diverse portfolio of brands that cater to a wide spectrum of travelers and events. They are well-known not only for their exceptional properties worldwide but also for fostering a supportive and inclusive work environment that values employees... Show More
Job Requirements
- High school diploma or GED
- 1-2 years of experience in event management or related area
- OR 2-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or similar field
- At least 1 year of experience in event management
- Ability to manage multiple projects and meet deadlines
- Excellent communication skills
- Customer service focus
- Problem-solving skills
- Ability to work collaboratively with sales and operations teams
- Proficiency in event management software
- Ability to lead meetings and teams
- Willingness to perform additional duties as assigned
- Commitment to upholding company standards and policies
Job Qualifications
- High school diploma or GED with 1-2 years of event management experience
- OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with at least 1 year of event management experience
- Strong organizational and communication skills
- Proven ability to manage multiple projects and meet deadlines
- Customer service oriented with problem-solving skills
- Experience in revenue forecasting and sales support
- Ability to work collaboratively across departments
- Familiarity with event trends and design
- Leadership experience in managing teams
- Proficiency in event management software and Microsoft Office
- Strong judgment and decision-making capabilities
- Ability to handle guest feedback and complaints professionally
Job Duties
- Prepare and coordinate all event documentation
- Ensure seamless event progression by following procedures and collaborating with teams
- Greet customers during events and hand-off to Event Operations
- Manage billing accuracy and conduct bill reviews with clients
- Oversee group room blocks and meeting spaces for assigned events
- Identify and solve operational challenges with property staff and customers
- Act as liaison between sales team and customers throughout event phases
- Participate in customer site inspections and assist in sales process
- Conduct pre- and post-event meetings for assigned groups
- Assist in sales process and revenue forecasting
- Up-sell products and services during events
- Lead event management teams and facilitate meetings
- Deliver exceptional customer service and resolve guest complaints
- Solicit feedback to improve event planner experience
- Coordinate and communicate event details to internal teams and customers
- Support human resources activities such as reviewing guest satisfaction and providing employee feedback
- Perform additional duties as required to meet business needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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