Job Overview
Employment Type
Full-time
Compensation
Salary
Range $42,300.00 - $70,600.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule
Job Description
Allison Sports Town, managed by Sports Facilities Management, LLC (SFM), is a premier sport, recreation, and entertainment destination located in Springfield, Missouri. Established to enhance the health and economic vitality of the local community, Allison Sports Town provides a dynamic and engaging environment for residents and visitors alike. The facility boasts a variety of sports programs, recreational activities, and entertainment options designed for individuals of all ages, from preschoolers to adults. As a part of Sports Facilities Companies (SFC), Allison Sports Town is connected to a nationwide network known for managing and developing top-tier sports, recreation, wellness, and events facilities. This connection supports a collaborative culture focused on career growth, excellence, and service, making it a desirable employer in the sports and recreation industry.
The Events Lead position at Allison Sports Town is a full-time, non-exempt role reporting directly to the General Manager. This role centers on supervising event staff, ensuring smooth operations, and enhancing guest experiences during events. The Events Lead is responsible for distributing, collecting, and counting money banks, as well as providing staff relief for breaks. Serving as the frontline supervisor, the individual in this role must demonstrate excellent customer service skills and possess extensive knowledge of the facility's programs and offerings. Key responsibilities include managing event setups and breakdowns, enforcing facility policies, monitoring play areas, and maintaining equipment. The Events Lead is also expected to handle incident responses, assist with daily maintenance, and manage daily income processes. This position requires strong leadership capabilities, as the Events Lead trains and coaches new employees, manages staff breaks, assigns duties, and helps maintain a positive and safe work environment. Given the dynamic nature of events and facility operations, the role demands flexibility, organizational skills, and the ability to remain calm under pressure.
Located within a rapidly growing company recognized as a Top Workplace, Allison Sports Town offers employees the opportunity to thrive professionally and personally. The company’s culture emphasizes teamwork, accountability, and entrepreneurial spirit, making it an excellent place for motivated individuals seeking long-term career growth in the sports and events management sector. Working at Allison Sports Town means joining a championship-level team that values fun, fulfillment, and community enrichment, all while providing exceptional recreational services to the public.
The Events Lead position at Allison Sports Town is a full-time, non-exempt role reporting directly to the General Manager. This role centers on supervising event staff, ensuring smooth operations, and enhancing guest experiences during events. The Events Lead is responsible for distributing, collecting, and counting money banks, as well as providing staff relief for breaks. Serving as the frontline supervisor, the individual in this role must demonstrate excellent customer service skills and possess extensive knowledge of the facility's programs and offerings. Key responsibilities include managing event setups and breakdowns, enforcing facility policies, monitoring play areas, and maintaining equipment. The Events Lead is also expected to handle incident responses, assist with daily maintenance, and manage daily income processes. This position requires strong leadership capabilities, as the Events Lead trains and coaches new employees, manages staff breaks, assigns duties, and helps maintain a positive and safe work environment. Given the dynamic nature of events and facility operations, the role demands flexibility, organizational skills, and the ability to remain calm under pressure.
Located within a rapidly growing company recognized as a Top Workplace, Allison Sports Town offers employees the opportunity to thrive professionally and personally. The company’s culture emphasizes teamwork, accountability, and entrepreneurial spirit, making it an excellent place for motivated individuals seeking long-term career growth in the sports and events management sector. Working at Allison Sports Town means joining a championship-level team that values fun, fulfillment, and community enrichment, all while providing exceptional recreational services to the public.
Job Requirements
- Ability to work with a wide variety of ages from preschool through adult
- Flexible work schedule including nights, weekends, holidays, and long hours
- Excellent communication skills, both verbal and written
- Ability to maintain focus in a high-volume, fast-paced environment
- Must have excellent guest service skills
- Must be detail-oriented and have outstanding organizational skills
- Ability to multi-task and prioritize
- Ability to remain calm and focused in difficult and stressful situations
- Must be respectful and friendly to athletes, guests, visitors, spectators, leaders, and fellow team members
- Must work well with others
- Must take personal initiative for the betterment of the team and facility
- Commitment to the safety and wellbeing of others
Job Qualifications
- Ability to work with a wide variety of ages from preschool through adult
- Excellent communication skills, both verbal and written
- Must have excellent guest service skills
- Must be detail-oriented and have outstanding organizational skills
- Ability to multi-task and prioritize
- Ability to remain calm and focused in difficult and stressful situations
- Must be respectful and friendly to athletes, guests, visitors, spectators, leaders, and fellow team members
- Must work well with others
- Must take personal initiative for the betterment of the team and facility
- Commitment to the safety and wellbeing of others
Job Duties
- Provide courteous and friendly service to all guests and staff
- Enforce facility policies and procedures
- Have general knowledge regarding program options and facility events
- Setup and take down of equipment
- Ensure correct equipment is available for all games
- Monitor play areas including turf and courts
- Keep supervisor informed of issues and updates
- Respond to all incidents, accidents, injuries, and altercations
- Complete and file corresponding paperwork as necessary
- Assist with daily maintenance and upkeep of department equipment inventory
- Assist Operations Manager in day-to-day operations, event set and breakdown
- Supervise, manage breaks, and assign duties to event staff during shifts
- Provide customer service and manage complaints, direct to appropriate manager to resolve
- Train and coach new employees
- Inspect equipment and communicate the need for repairs or replacements to management
- Ensure health and safety standards are followed
- Foster and maintain a positive work environment
- Responsible for key and radio distribution on shift
- Responsible for golf cart and Toro sign in and sign out
- Responsible for opening and closing duties of the facility
- Perform basic mathematical computations, balance drawers, and manage daily income
- Reconcile cash boxes per proper procedure
- Complete special projects, daily assignments, and other duties as directed by management
Job Criteria
Experience
No experience required
Job Location
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