
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Paid holidays
Job Description
Allison Sports Town, managed by Sports Facilities Management, LLC and part of the Sports Facilities Companies Organization, is a premier sports, recreation, and entertainment destination located in Springfield, MO. The establishment is dedicated to improving the health and economic vitality of the Springfield community while offering a championship-level team environment focused on fun, fulfillment, and service. Their mission is to enrich not only the community but also the careers and personal growth of their team members. Recognized nationally as a Top Workplace and a workplace of choice, Allison Sports Town thrives on a highly collaborative, entrepreneurial culture centered on collaboration, accountability, excellence, and service. The company is rapidly growing and seeks high performers eager to develop alongside them in this dynamic industry.
The Events Lead role at Allison Sports Town is a full-time, non-exempt position that plays a crucial part in the smooth operation of events held at the facility. Reporting directly to the General Manager, the Events Lead supervises event staff, oversees financial procedures such as distributing and collecting money banks, and ensures the proper operation and setup of event equipment. The position demands a strong commitment to excellent customer service, with the incumbent expected to exhibit thorough knowledge of the facility’s programs and offerings to provide an outstanding experience for all participants and guests.
As the Events Lead, you will be responsible for a variety of duties that ensure both the safety and enjoyment of all guests. This includes managing staff breaks, resolving conflicts, overseeing daily maintenance and equipment inspections, maintaining communication with supervisors, and executing opening and closing duties of the facility. The role calls for someone who can thrive in a busy, fast-paced environment and who possesses excellent organizational and communication skills. It also requires the ability to multitask effectively and maintain calm and focus in stressful situations. This position is ideal for individuals who are respectful, friendly, and willing to take personal initiative for the betterment of the team and facility.
Working at Allison Sports Town means being part of a supportive team that values personal and professional growth. The company fosters a positive work atmosphere while emphasizing health and safety standards to protect both employees and visitors. With a flexible work schedule that includes nights, weekends, holidays, and long hours, the role provides a challenging and rewarding opportunity for those passionate about sports, recreation, and customer service. If you are eager to contribute to a vibrant, mission-driven workplace and help enhance the community’s recreational offerings, this Events Lead position offers an exciting path to grow your career and make a meaningful impact.
The Events Lead role at Allison Sports Town is a full-time, non-exempt position that plays a crucial part in the smooth operation of events held at the facility. Reporting directly to the General Manager, the Events Lead supervises event staff, oversees financial procedures such as distributing and collecting money banks, and ensures the proper operation and setup of event equipment. The position demands a strong commitment to excellent customer service, with the incumbent expected to exhibit thorough knowledge of the facility’s programs and offerings to provide an outstanding experience for all participants and guests.
As the Events Lead, you will be responsible for a variety of duties that ensure both the safety and enjoyment of all guests. This includes managing staff breaks, resolving conflicts, overseeing daily maintenance and equipment inspections, maintaining communication with supervisors, and executing opening and closing duties of the facility. The role calls for someone who can thrive in a busy, fast-paced environment and who possesses excellent organizational and communication skills. It also requires the ability to multitask effectively and maintain calm and focus in stressful situations. This position is ideal for individuals who are respectful, friendly, and willing to take personal initiative for the betterment of the team and facility.
Working at Allison Sports Town means being part of a supportive team that values personal and professional growth. The company fosters a positive work atmosphere while emphasizing health and safety standards to protect both employees and visitors. With a flexible work schedule that includes nights, weekends, holidays, and long hours, the role provides a challenging and rewarding opportunity for those passionate about sports, recreation, and customer service. If you are eager to contribute to a vibrant, mission-driven workplace and help enhance the community’s recreational offerings, this Events Lead position offers an exciting path to grow your career and make a meaningful impact.
Job Requirements
- Ability to work with a wide variety of ages from preschool through adult
- flexible work schedule, including nights, weekends, holidays, and long hours
- regular attendance
- excellent communication skills, both verbal and written
- ability to maintain focus in a high-volume, fast-paced environment
- excellent guest service skills
- detail-oriented and outstanding organizational skills
- ability to multi-task and prioritize
- ability to remain calm and focused in difficult and stressful situations
- must be respectful and friendly to athletes, guests, visitors, spectators, leaders, and fellow team members
- must work well with others
- must take personal initiative for the betterment of the team and facility
- commitment to the safety and wellbeing of others
- ability to lift 50 pounds waist high
- ability to stand for extended periods
- willingness to work indoors and outdoors year-round
- ability to work independently
- compliance with safety and health codes
- ability to wear proper uniform
- ability to run or walk as needed
Job Qualifications
- Ability to work with a wide variety of ages from preschool through adult
- excellent communication skills, both verbal and written
- ability to maintain focus in a high-volume, fast-paced environment
- excellent guest service skills
- detail-oriented and outstanding organizational skills
- ability to multi-task and prioritize
- ability to remain calm and focused in difficult and stressful situations
- respectful and friendly to athletes, guests, visitors, spectators, leaders, and fellow team members
- ability to work well with others
- take personal initiative for the betterment of the team and facility
- commitment to the safety and wellbeing of others
Job Duties
- Provide courteous and friendly service to all guests and staff
- enforce facility policies and procedures
- have general knowledge regarding program options and facility events
- setup and take down of equipment
- ensure correct equipment is available for all games
- monitor play areas including turf and courts
- keep supervisor informed of issues and updates
- respond to all incidents, accidents, injuries, and altercations
- complete and file corresponding paperwork as necessary
- assist with daily maintenance and upkeep of department equipment inventory
- assist Operations Manager in day-to-day operations, event set and breakdown
- supervise, manage breaks, and assign duties to event staff during shifts
- provide customer service and manage complaints, direct to appropriate manager to resolve
- train and coach new employees
- inspect equipment and communicate the need for repairs or replacements to management
- ensure health and safety standards are followed
- foster and maintain a positive work environment
- responsible for key and radio distribution on shift
- responsible for golf cart and Toro sign in and sign out
- responsible for opening and closing duties of the facility
- perform basic mathematical computations, balance drawers, and manage daily income
- reconcile cash boxes per proper procedure
- complete special projects, daily assignments, and other duties as directed by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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