Events Coordinator

Sheraton Hotels & Resorts, a part of Marriott International, is a global leader in the hospitality industry, known for its welcoming atmosphere and commitment to creating engaging guest experiences. Founded in 1937, Sheraton has grown into a worldwide community featuring more than 400 locations. The brand prides itself on being "The meeting place of the world," serving as a hub for travelers to come together, connect, and enjoy exceptional service. Marriott International emphasizes diversity, equal opportunity, and inclusion, encouraging a workplace where associates from various backgrounds can thrive and contribute their unique talents.

This position is a full-time, non-management role located at the Sheraton in Los Angeles, California. The job pays $35.73 per hour and is not remote-based. The role primarily focuses on event management and guest services, making sure that all banquet preparations and guest needs are met with professionalism and attention to detail. The individual selected will act as a liaison between the event hosts or coordinators and the service teams, ensuring that every aspect of the event runs smoothly and according to plan.

The Event Management position involves meeting with group coordinators or hosts prior to receptions, making introductions, and confirming that all preparation details are agreed upon. Responsibilities include careful review and analysis of banquet event orders to gather guest information, determine appropriate organization, timelines, specific guest needs, buffet arrangements, and food stations. Special attention is given to handling and tracking all specific banquet event requests to make sure they are fulfilled satisfactorily. The role requires strict adherence to company policies and safety procedures, timely reporting of maintenance issues, safety hazards, accidents, or injuries, and completion of required safety training and certifications.

This job demands high standards in appearance and professionalism, demanding that uniforms and personal grooming be maintained impeccably. Protecting company confidentiality and assets, supporting colleagues with dignity and respect, and contributing to achieving collective goals are essential elements of the role. Physical duties include moving, lifting, pushing, dragging, or placing items weighing less than 25 pounds independently, standing, sitting, or walking for extended periods during shifts, visual inspection of information and equipment, and navigating narrow, confined, or elevated spaces. Communication skills are vital, as employees are expected to greet and recognize guests formally according to company standards, speak clearly and professionally, and handle telephone calls appropriately.

Sheraton fosters a team-oriented culture focused on quality assurance and guest satisfaction. The role offers an opportunity for self-development within a global brand recognized for its innovation in hospitality and commitment to creating inclusive, welcoming spaces for both guests and employees. Join Sheraton as an Event Management team member to contribute to memorable guest events while growing and advancing your career in a supportive and vibrant environment.