Events Coordinator

The Ritz-Carlton is a globally recognized luxury hospitality brand, operating more than 100 award-winning properties worldwide. Known for delivering exceptional guest experiences, The Ritz-Carlton prides itself on its dedication to excellence, care, and comfort. As part of Marriott International, this prestigious brand fosters an inclusive and empowering work environment where associates are encouraged to be creative, thoughtful, and compassionate. The company places a strong emphasis on culture, valuing the unique backgrounds, talents, and experiences of its diverse team members. This commitment to diversity and inclusion establishes a workplace where every individual has access to opportunity and is respected regardless of disability, veteran status, or any other protected category under applicable law. The organization’s commitment to quality and superior service standards has positioned The Ritz-Carlton as a global leader in luxury hospitality.

Joining The Ritz-Carlton team means embracing the Gold Standards, which serve as the foundation of every interaction and service delivered by the Ladies and Gentlemen who are the face of the brand. These standards guide all team members to surpass expectations and continuously improve, fostering an environment where employees can take pride in their work and the company they represent. As a member of this team, you will be part of a culture driven by the Employee Promise, Credo, and Service Values, which unite the staff in providing memorable, heartfelt experiences to guests.

The Banquet Server/Coordinator role is essential in ensuring that all banquet functions run smoothly and meet the highest standards. The position requires meeting with group coordinators or hosts prior to functions to make introductions and verify that all arrangements are satisfactory. It involves a detailed review of the banquet event order to gather guest information, determine the correct setup, establish timelines, and understand any specific guest needs including buffets and action stations. This role is vital in responding to and fulfilling special banquet event arrangements and ensuring follow-up for compliance. It requires close attention to detail and strong communication skills to coordinate and execute events flawlessly.

In addition to the core banquet responsibilities, the role includes adhering to all safety and security policies and procedures, reporting incidents or unsafe conditions, completing necessary safety training, and maintaining a professional and clean uniform and personal appearance. The position demands a professional attitude in welcoming guests, anticipating their needs, and providing genuine appreciation. It also requires clear communication, including telephone etiquette, maintaining positive relationships with colleagues, and supporting team goals. The candidate must be physically able to perform various tasks involving extended periods of standing or walking, lifting or moving objects up to 25 pounds, and navigating confined or uneven spaces.

This position is ideal for individuals with at least one year of related work experience and a high school diploma or equivalent. While no supervisory experience or certifications are required, a commitment to the company's values and an eagerness to contribute to a team dedicated to excellence in luxury hospitality is essential. By joining The Ritz-Carlton, you become part of a prestigious hospitality family within Marriott International, where you can do your best work, belong to an amazing global team, and become the best version of yourself.