
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.25 - $26.25
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Professional Development
Retirement Plan
Employee Discounts
flexible schedule
Job Description
Blue Heron is a distinguished luxury real estate development company dedicated to delivering exceptional client experiences and creating polished, memorable events that reflect the brand's high standards. Known for its commitment to excellence and attention to detail, Blue Heron operates at the intersection of impeccable client service and operational precision to ensure that every milestone in the client journey is marked with professionalism and hospitality. The company prides itself on fostering a culture of collaboration across multiple departments, including Marketing, Sales, Design, and Construction, thereby ensuring cohesive and seamless project and event execution. Blue Heron’s commitment to luxury and client satisfaction positions it as a leader in its industry, known for elevating standard client experience practices through thoughtful design, strategic event management, and consistent brand representation.
The Events Coordinator role at Blue Heron exists to serve as a vital bridge between the tactical coordination of events and the overarching client experience strategy. This unique position centers around proactive event logistics management, elevated client engagement, and operational consistency throughout the client journey. The coordinator is instrumental in driving the polished execution of milestone events such as groundbreaking ceremonies, handovers, client appreciations, charity functions, and realtor gatherings. Beyond event logistics, the role cultivates a hospitality-minded environment where each touchpoint, space, and client interaction embodies Blue Heron’s luxury brand values.
The ideal candidate is a highly organized and detail-oriented professional who excels in a fast-paced, luxury environment. They must demonstrate a balance of hands-on event execution capabilities and client-facing professionalism, maintaining operational excellence while contributing strategically to improving client experiences. The role demands flexibility including availability for evening and weekend events, reflecting the dynamic nature of the hospitality and event planning industry.
Core responsibilities encompass full-cycle event planning and execution including scheduling, vendor coordination, setup and breakdown, guest communications, and day-of operations. The Events Coordinator collaborates closely with internal teams and external service providers to ensure continuity and alignment in event delivery and brand presentation. Additionally, the role supports comprehensive client journey coordination by managing communications, documenting interactions within HubSpot CRM, and contributing to the operational excellence of client-facing environments.
Success in this key role means delivering seamless, thoughtful, and well-orchestrated event experiences that resonate with clients, guests, and stakeholders alike. The Events Coordinator’s work directly influences Blue Heron’s reputation for professionalism and exceptional hospitality. This role requires an individual who anticipates logistical needs, remains solutions-oriented under pressure, and proactively supports the broader brand initiatives while fostering positive client sentiment and maintaining high standards throughout the client experience and event management processes.
The Events Coordinator role at Blue Heron exists to serve as a vital bridge between the tactical coordination of events and the overarching client experience strategy. This unique position centers around proactive event logistics management, elevated client engagement, and operational consistency throughout the client journey. The coordinator is instrumental in driving the polished execution of milestone events such as groundbreaking ceremonies, handovers, client appreciations, charity functions, and realtor gatherings. Beyond event logistics, the role cultivates a hospitality-minded environment where each touchpoint, space, and client interaction embodies Blue Heron’s luxury brand values.
The ideal candidate is a highly organized and detail-oriented professional who excels in a fast-paced, luxury environment. They must demonstrate a balance of hands-on event execution capabilities and client-facing professionalism, maintaining operational excellence while contributing strategically to improving client experiences. The role demands flexibility including availability for evening and weekend events, reflecting the dynamic nature of the hospitality and event planning industry.
Core responsibilities encompass full-cycle event planning and execution including scheduling, vendor coordination, setup and breakdown, guest communications, and day-of operations. The Events Coordinator collaborates closely with internal teams and external service providers to ensure continuity and alignment in event delivery and brand presentation. Additionally, the role supports comprehensive client journey coordination by managing communications, documenting interactions within HubSpot CRM, and contributing to the operational excellence of client-facing environments.
Success in this key role means delivering seamless, thoughtful, and well-orchestrated event experiences that resonate with clients, guests, and stakeholders alike. The Events Coordinator’s work directly influences Blue Heron’s reputation for professionalism and exceptional hospitality. This role requires an individual who anticipates logistical needs, remains solutions-oriented under pressure, and proactively supports the broader brand initiatives while fostering positive client sentiment and maintaining high standards throughout the client experience and event management processes.
Job Requirements
- 2-4 years of experience in luxury hospitality, client experience, event coordination, or marketing support
- Experience supporting or coordinating high-touch events and client-facing experiences
- Familiarity with CRM systems such as HubSpot
- Strong organizational and project coordination skills
- Ability to work evenings, weekends, and non-traditional hours as required
- Strong verbal and written communication skills
- Professional and client-centered presence
- Ability to manage multiple priorities and deadlines
- High attention to detail and commitment to excellence
- Hospitality-minded with a passion for creating memorable experiences
- Ability to coordinate across multiple departments and maintain professionalism
- Proactive and solutions-oriented mindset
- Ability to maintain confidentiality and professionalism
Job Qualifications
- 2-4 years of experience in luxury hospitality, client experience, event coordination, marketing support, or related fields
- Experience supporting or coordinating high-touch events and client-facing experiences
- Familiarity with CRM systems
- HubSpot experience preferred
- Working knowledge of Adobe Creative Cloud, particularly Photoshop and InDesign, preferred
- Strong organizational and project coordination skills
- Comfortable working evenings, weekends, and non-traditional hours as required
- Understands how client experience impacts brand perception, referrals, and long-term business relationships
- Able to coordinate across multiple departments while maintaining alignment and professionalism
- Balances hospitality instincts with operational discipline and accountability
- Thinks proactively about logistics, communication, and downstream impacts
- Strong verbal and written communication skills
- Professional, polished, and client-centered presence
- Ability to remain composed and solutions-oriented under pressure
- Builds collaborative relationships across teams and with external partners
- Demonstrates ownership and accountability in day-to-day execution
- High attention to detail and commitment to excellence
- Hospitality-minded with a genuine passion for creating memorable experiences
- Resourceful, adaptable, and willing to step in wherever needed
- Maintains confidentiality and professionalism in all client interactions
- Coachable, team-oriented, and motivated to continue growing within the Client Experience function
Job Duties
- Coordinate and execute milestone events including groundbreaking ceremonies, handovers, client appreciation events, realtor functions, charity events, and internal celebrations
- Independently manage event logistics including scheduling, vendor coordination, timelines, guest communication, onsite execution, setup/breakdown, and day-of operations
- Support the Client Experience Specialist in maintaining consistent event standards, brand presentation, and operational excellence across all experiences
- Assist in developing event run-of-show documents, guest lists, staffing coordination, presentation materials, and post-event reporting
- Ensure all client-facing spaces, event environments, and hospitality moments align with Blue Heron's luxury brand standards
- Support and help execute elevated client touchpoints including gifting, milestones, and curated hospitality experiences
- Maintain accurate and timely documentation of client interactions, event details, and follow-up actions within HubSpot
- Coordinate client communications and scheduling related to milestone events and experience initiatives
- Assist in gathering and organizing client feedback and NPS survey data to support continuous improvement efforts
- Partner closely with Marketing, Sales, Design, Construction, and Executive stakeholders to ensure seamless coordination across the client journey
- Support alignment between event execution, client communications, and broader brand initiatives
- Coordinate with internal teams and external vendors to ensure deadlines, deliverables, and expectations are clearly communicated and executed
- Assist in the creation and coordination of event collateral, invitations, signage, presentations, and branded materials
- Support content capture coordination during events including photography needs, shot lists, vendor communication, and social/media readiness
- Help maintain a high standard of presentation and hospitality within the Client Experience Center
- Provide occasional front-of-house and welcome support when needed to ensure a seamless client experience
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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