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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $20.50 - $29.50
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Employee wellness programs
Job Description
Hyatt Centric Chicago Magnificent Mile is a premier hotel located in the bustling heart of downtown Chicago, just steps away from the famed Magnificent Mile. This vibrant and modern property is known for its sleek and contemporary design, state-of-the-art amenities, and a strong commitment to delivering exceptional service to every guest. Established as a staple of quality and luxury in one of the world’s most dynamic cities, Hyatt Centric Chicago Magnificent Mile offers an unparalleled hospitality experience that blends comfort, style, and convenience in a unique urban setting.
This hotel is not just a place for guests t... Show More
This hotel is not just a place for guests t... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year of experience in hospitality or customer service
- Excellent verbal and written communication skills
- Ability to stand and walk for extended periods
- Must be able to work flexible hours including nights, weekends, and holidays
- Basic computer skills
- Customer-focused mindset
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Proficiency with reservation and front desk software
- Team player with a positive attitude
- Flexible availability including weekends and holidays
Job Duties
- Provide exceptional guest service
- Assist with guest check-in and check-out processes
- Maintain cleanliness and organization of front desk area
- Handle guest inquiries and resolve complaints promptly
- Coordinate with housekeeping and maintenance departments
- Manage reservations and room assignments
- Support special events and hotel promotions
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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