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Job Overview
Employment Type
Full-time
Part-time
Compensation
Salary
Range $36,000.00 - $60,000.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Employee assistance program
Job Description
The Michaels Companies, Inc. is a leading creative destination in North America, renowned for fueling the joy of creativity across its vast network of over 1,300 stores throughout the United States and Canada. Headquartered in Irving, Texas, Michaels provides an extensive range of arts and crafts supplies, custom framing services, and handmade goods marketplaces through its associated brands like Artistree and MakerPlace by Michaels. Since its founding in 1973, Michaels has grown into a trusted brand for creative individuals and families, offering everything needed to bring artistic and craft projects to life. The company prides itself on its commitment to... Show More
Job Requirements
- Ability to remain standing for long periods
- physical ability to lift, bend, carry, and reach
- capability to access high shelves using ladders
- energetic and enthusiastic personality
- experience handling job stress and interacting effectively with diverse customers and coworkers
- willingness to work nights, weekends, and early mornings
- ability to move throughout the store environment
- compliance with federal, state, and local legal employment requirements
Job Qualifications
- High school diploma or equivalent
- experience in event coordination or related customer-facing roles
- experience working with children and managing children’s events
- excellent communication skills including verbal, written, and listening
- strong organizational and interpersonal skills
- creative problem-solving abilities
- retail and/or customer service experience
- ability to remain positive and respectful in difficult situations
- familiarity with standard operating procedures and safety protocols
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and craft classes
- engage with clients of all ages by creating an environment of fun and creativity
- demonstrate and instruct craft projects and perform activities like face painting
- facilitate party add-ons such as goody bags and balloons according to company standards
- communicate events with clients and store team members
- complete administrative tasks such as answering emails, making phone calls, and paperwork
- maintain store cleanliness and safety before, during, and after events
- assist customers with shopping and product location
- provide fast and friendly checkout experience
- promote and enroll customers in rewards and credit card programs
- educate customers on Voice of Customer surveys
- support truck unloading, stocking, and merchandise recovery processes
- adhere to safety and shrink programs and company policies
- participate in daily store cleanliness and maintenance
- cross-trained in custom framing selling and production
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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