Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $30.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Flexible Schedule
Job Description
Michaels is a leading North American retail chain specializing in arts and crafts supplies, known for being the ultimate creative destination. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, offering extensive products and services that inspire creativity and innovation among customers of all ages. Michaels is not only a retail store but also a community hub where creativity flourishes, and artistic expression is encouraged. The company also owns Artistree, a custom and specialty framing merchandise manufacturer, and MakerPlace by Michaels, a marketplace dedicated to handcrafted goods. As a company, Michaels... Show More
Job Requirements
- Must have experience working with children and children's events
- Must have excellent communication skills
- High school diploma or equivalent
- Retail and/or customer service experience required
- Ability to handle job stress and work effectively with others
- Energetic and enthusiastic personality
- Must be able to stand for long periods and perform physical tasks
- Ability to lift heavy boxes and access high shelves using ladders
- Willingness to work nights, weekends, and early mornings
- Must comply with federal, state, and local job legal requirements
Job Qualifications
- High school diploma or equivalent
- Experience working with children and planning children's events
- Retail or customer service experience
- Excellent people skills and ability to handle job stress
- Strong communication skills including written, verbal, and nonverbal communication
- Good organizational and interpersonal skills
- Creative problem-solving abilities
- Ability to engage and interact with guests of all ages
- Basic computer skills for administrative tasks
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- Engage clients of all ages by creating fun and creative environments
- Demonstrate and instruct participants on craft projects and activities such as face painting
- Facilitate party add-ons including goody bags and balloons to company standards
- Communicate event details with clients and store team members
- Complete administrative tasks such as answering emails, making phone calls, and paperwork
- Adjust event plans based on client feedback and create emergency backup plans
- Ensure client satisfaction and uphold cleanliness and safety standards
- Help customers shop and locate products
- Provide fast and friendly checkout experience
- Promote rewards program and credit card enrollments
- Educate customers on customer feedback surveys
- Assist with omnichannel retail processes including BOPIS and SFS
- Participate in merchandising, stocking, and planogram duties
- Support store safety and shrink programs
- Adhere to company procedures and policies
- Maintain positive interactions and role model behavior
- Cross-train in custom framing sales and production
- Perform daily store cleaning tasks
Job Location
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