Job Overview
Employment Type
Part-time
Compensation
Type:
Salary
Rate:
Range $23,856.00 - $32,033.46
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Inclusive and supportive work environment
Job Description
Michaels is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada and online via Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels is renowned for being the best place for all things creative. The company also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise, as well as MakerPlace by Michaels, which is a dedicated marketplace for handmade goods. Michaels has built its strong reputation by fueling the joy of creativity for customers and team members alike. The store environment encourages inspiration, artistic expression, and a welcoming... Show More
Job Requirements
- Ability to remain standing for long periods
- ability to move throughout the store
- capability to bend, lift, carry, reach, and stretch regularly
- ability to lift heavy boxes and use ladders to access high shelves
- high school diploma or equivalent
- excellent people skills
- ability to handle job stress and interact effectively with guests of all ages and coworkers
- must satisfy federal, state, and local legal requirements for employment in the U.S.
Job Qualifications
- Retail and/or customer service experience required
- experience working with children and children’s events
- excellent communication skills including written, verbal, and nonverbal communication
- strong listening skills
- organizational skills
- interpersonal skills
- creative problem-solving skills
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage with clients of all ages to create a fun, creative environment
- demonstrate and instruct craft projects and facilitate party add-ons
- communicate event details with clients and store team members
- complete administrative tasks such as answering emails, making phone calls, and completing paperwork
- adjust plans based on client feedback
- create and implement backup or emergency plans
- ensure client satisfaction for all scheduled events
- uphold cleanliness and safety standards by setting up and breaking down events
- help customers shop and locate products
- provide fast and friendly checkout experiences
- promote benefits of Rewards program and Private Label Credit Cards and assist with enrollments
- educate customers on Voice of Customer surveys
- assist with Buy Online Pickup in Store and Ship From Store processes
- participate in truck unloading, stocking, and planogram duties
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization and advertising set duties
- support shrink and safety programs
- adhere to Standard Operating Procedures and company policies
- interact respectfully and positively with customers and team members
- cross train in custom framing selling and production
- participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and restroom maintenance
Job Location
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