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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $15.00 - $17.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
full-time employment
Paid Time Off
flexible schedule
opportunities for professional development
supportive work environment
Employee discount at the gift shop
Access to zoo events
Job Description
About the Virginia Zoo: Established in 1901, the Virginia Zoo is a cherished cultural and educational landmark situated in Norfolk, Virginia. Spanning 53 acres, the zoo proudly houses over 700 animals representing more than 150 distinct species. This zoological park offers a predominantly outdoor experience complemented by an indoor World of Reptiles exhibit, three educational classrooms, an indoor restaurant, and a gift shop, making it a beloved destination for families, school groups, and visitors seeking to connect with nature and learn about wildlife conservation. The zoo's mission emphasizes conservation, education, and community engagement, providing a meaningful experience that inspires and... Show More
Job Requirements
- Bachelor's degree preferably in hospitality event planning tourism parks and recreation or communications or equivalent experience
- Strong organizational skills and attention to detail
- Excellent communication skills both written and verbal
- Effective time management skills
- Comfortable interacting with vendors sponsors and community members
- Ability to work independently while taking direction from the events manager
- Ability to function well in a high-paced and at times stressful environment
- Ability to maintain high level of confidentiality of donor and prospect information
- Proficient with Microsoft Office Suite or related software
- Ability to maintain a flexible schedule including nights and weekends
- Ability to prioritize multiple tasks while maintaining an optimistic attitude
Job Qualifications
- Bachelor's degree preferably in hospitality event planning tourism parks and recreation or communications or equivalent experience
- Experience with site maps/plan-o-grams is a plus
- Experience working events is a plus
- Experience working as a venue coordinator and/or with outdoor events is preferred
- Experience with working with 3rd party vendors is a plus
- Understanding and knowledge of the local Norfolk community is a plus
- Experience in event planning hospitality marketing or related field preferred
- Strong organizational skills and attention to detail
- Excellent communication skills both written and verbal
- Effective time management skills
- Comfortable interacting with vendors sponsors and community members
- Ability to work independently while taking direction from the events manager
- Ability to function well in a high-paced and at times stressful environment
- Ability to maintain high level of confidentiality of donor and prospect information
- Proficient with Microsoft Office Suite or related software
- Ability to maintain a flexible schedule including nights and weekends
- Ability to prioritize multiple tasks while maintaining an optimistic attitude
Job Duties
- Assist with vendor communication including DJs bounce house rentals food trucks community partners and local businesses
- Coordinate vendor logistics such as arrival times load-in/load-out procedures and contract requirements
- Maintain vendor agreements and ensure compliance with zoo policies
- Assist with the development of new vendor partnerships and sponsorship coordination to enhance event offerings
- Distribute flyers and promotional materials around the community to generate excitement and increase event attendance
- Assist with event setup breakdown and onsite coordination
- Contribute to departmental brainstorming and developing sessions for exploring new event ideas while maintaining the overall vision and goals of the Virginia Zoo Events Department
- Provide general administrative support such as responding to event inquiries organizing event-related documents maintain event checklists timelines itineraries DJ notes FAQs vendor contact lists and post-event reports
- Serve as an onsite point of contact for guests during events answering questions about schedules activities and amenities
- Assist with event signage and wayfinding placement to assist guests with navigating Virginia Zoo events
- Gather informal feedback from guests to help improve future events
- Work closely with other zoo departments and volunteers to ensure smooth event execution
- Conduct inventory audit of event supplies and initiate reorders when necessary such as signage decorations wristbands table covers giveaway items
- Assist with collecting attendee and staff feedback through surveys
- Provide post-event recaps including financial data attendance and survey feedback
- Provide support for private rental events and birthday parties prior to during and after
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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