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Job Overview
Employment Type
Full-time
Hourly
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Flexible work schedule
Job Description
PMI Entertainment Group is a reputable company renowned for its expertise in managing and executing a variety of events including trade shows, expos, and other large-scale gatherings. As a leader in the entertainment and event management industry, PMI is committed to providing exceptional service and operational excellence to ensure every event meets and exceeds client expectations. This company prides itself on fostering a vibrant culture that emphasizes customer service values, professionalism, and a team-oriented environment. PMI Entertainment Group offers full-time employment opportunities within a dynamic workplace setting where creativity, organizational skills, and dedication converge to create memorable event experiences.
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Job Requirements
- 1-2 years in the events industry preferred but not required
- previous experience supporting multiple teams preferred
- ability to review contracts and understand legal terms and verbiage
- frequent mobility and/or sitting or standing for extended periods
- eye-hand coordination and manual dexterity sufficient to operate computer and office equipment
- hearing within normal range and eyesight correctable to 20/20
- ability to occasionally push, pull, and lift up to 50 pounds
- must be available to work nights, weekends, and early mornings
- ability to deal with patrons in a tactful and discretionary manner
Job Qualifications
- Previous experience in an administrative role
- proficiency in MS Office (Word, PowerPoint, Excel, Outlook, Teams)
- ability to quickly adapt to new technologies
- excellent communication skills
- strong interpersonal skills
- ability to work collaboratively with staff, clients, and vendors
- proficient proofreading, editing, spelling, and grammar skills
- analytical and problem-solving skills
- organizational skills to set priorities and meet deadlines
- ability to present information effectively to individuals and groups
- ability to maintain tact and discretion when dealing with patrons
- enthusiasm and responsiveness to customer needs
- ability to work some nights, weekends, and early mornings based on company event schedule
- ability to operate computer and standard office equipment
Job Duties
- Demonstrates and embodies the PMI Entertainment Group culture and customer service values
- serves as administrative support to the event departments
- serves as a customer service resource regarding venue operations, events, and PMI staff
- learns how to manage and operate Momentus
- coordinates and communicates details to other departments to allow execution of events by participating in event planning sessions, day of event support, and event week preparations
- coordinates and communicates details to exhibitors and sponsors
- participates as Manager on Duty (MOD) for events
- assists with clerical duties such as note taking, copying, faxing, data entry, shredding and filing
- gathers and reports event attendee numbers and other data as requested
- maintains contract files and other related records
- ensures certificates of insurance are accurate, current, and compliant with contracts
- uploads contracts and insurance certificates into database (Momentus)
- compiles, distributes, collects, and organizes event signage
- manages material handling including labeling, shipment distribution/collection, and fee payments
- creates individual event portals and monitors orders
- confirms that box offices, show offices, and green rooms are show ready
- conducts pre-event walk through to compile operational and housekeeping needs
- supports parking, catering, housekeeping, and operations departments
- monitors website event listings
- follows company safety programs, procedures, and training
- maintains neat, clean appearance and courteous communication with business contacts and public
- performs other duties and projects as requested
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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