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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $21.25 - $24.56
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Paid holidays
Disability insurance
Job Description
Worcester Polytechnic Institute (WPI) is a private research university located in Worcester, Massachusetts, known for its robust emphasis on science, engineering, and technology education. WPI is committed to fostering an inclusive and collaborative environment that encourages creativity, innovation, and problem-solving. The university serves a diverse student body and supports a rich campus life with a variety of student organizations and events. The Event and Conference Services department plays a pivotal role in facilitating these activities, ensuring that events are well-organized, compliant with university policies, and effectively supported by the necessary resources.
The position of Events and Operations Coordina... Show More
The position of Events and Operations Coordina... Show More
Job Requirements
- High school diploma or GED
- Minimum 2 years of experience in an office setting and/or event planning
- Analytical and critical thinking skills
- Strong written and oral communication skills
- Project and program management ability
- Proficiency in Microsoft Office (Excel, Outlook, PowerPoint, Word) and Google Suite
- Experience with databases, computer networks, and systems
- Experience with 25Live or equivalent event management software preferred
Job Qualifications
- High school diploma or GED
- Minimum 2 years of experience in an office setting and/or event planning
- Analytical and critical thinking skills
- Strong written and oral communication skills
- Project and program management ability
- Proficiency in Microsoft Office (Excel, Outlook, PowerPoint, Word) and Google Suite
- Experience with databases, computer networks, and systems
- Experience with 25Live or equivalent event management software preferred
Job Duties
- Manage day-to-day student event requests, ensuring they are processed efficiently and equitably
- Provide guidance on WPI event policies and procedures
- Process event correspondence via email, meetings, and phone
- Manage incoming 25Live reservation requests
- Process work orders for power, banners, and equipment/supply transportation
- Gather post-event analysis, budget recaps, and participant feedback
- Incorporate findings into future planning
- Serve as project manager for all events, collaborating with Facilities, Campus Police, Catering, ATC, Athletics, Residential Services, and other departments
- Create event diagrams and assign resources for each event
- Coordinate card access, parking passes, wireless passes, and IT support for events
- Communicate cost estimates to all clients
- Serve as on-site support to ensure event planning and execution meets client expectations
- Triage incoming correspondence to the [email protected] alias
- Manage office purchasing
- Assist with securing City of Worcester permits (Institute Park and Temporary Occupancy)
- Coordinate voluntary parking permits with Campus Police
- Onboard and assist with student workers
- Assist in the creation and implementation of office policies and procedures
- Communicate updates, changes, and trainings for 25Live to the campus community
- Develop and recommend new efficiency standards to enhance event scheduling productivity
- Assist with editing and updating the office website using Drupal
- Act as backup on committees and meetings as needed
- Assist with data gathering and presentation preparations
- Play an active role in Commencement planning and exercises
- Perform all other duties as assigned by the Director
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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