Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
flexible schedule
Job Description
StoryBrand and Coach Builder are dynamic companies dedicated to empowering businesses and coaches to clarify their message and make a transformative impact in their communities. StoryBrand is a recognized leader in brand messaging and marketing strategy, providing businesses with frameworks that simplify communication and help them connect more effectively with their customers. Coach Builder complements this mission by supporting coaches in expanding their reach and ability to transform lives, focusing on growth, development, and the refinement of their approach to coaching. These organizations are well-regarded for their commitment to excellence, continuous improvement, and creating meaningful experiences for their clients and communities.
We are currently seeking an experienced Events & Hospitality Director to join our team and elevate the ways we engage with our customers, communities, team members, and guests through exceptional event experiences and outstanding hospitality. This full-time role is pivotal in managing all aspects of our events portfolio and hospitality operations, ensuring that every interaction reflects the brand's high standard of care and excellence. The successful candidate will be responsible for orchestrating a wide variety of events, including workshops, trainings, retreats, masterminds, and community gatherings, emphasizing seamless execution and memorable experiences.
The Events & Hospitality Director will also manage the hospitality experience within our offices, particularly as we grow into our Music Row building. This includes maintaining spaces that are welcoming, organized, and thoughtfully designed to foster comfort and enjoyment for employees, customers, and guests alike. In this role, you will have the opportunity to shape and expand our event offerings and hospitality initiatives, contributing directly to the cultural and operational growth of our organization.
A key measure of success in this position is the ability to create and sustain events and hospitality programs that are not only well-organized and scalable but also financially healthy and aligned with our values of 'Unreasonable Hospitality.' This means infusing every detail with care and intention to leave a lasting positive impact on attendees and visitors. The role demands a balance of strategic oversight, creative vision, and meticulous attention to detail to ensure excellence from initial planning through post-event follow-up.
As the Events & Hospitality Director, you will partner closely with marketing, content, and operations teams to guarantee that events are promoted effectively and executed seamlessly. You will also take the lead on developing and refining systems, playbooks, and processes that enhance consistency and scalability across all event engagements and hospitality efforts. This is a unique opportunity for a hospitality-obsessed professional who thrives in a fast-paced and high-stakes environment, enjoys problem-solving, and values creating special moments that resonate with people.
If you are passionate about creating meaningful experiences, have a strong background in event management and hospitality, and are eager to contribute to a mission-driven organization with a deep appreciation for community and transformation, this role at StoryBrand and Coach Builder could be an ideal fit for you.
We are currently seeking an experienced Events & Hospitality Director to join our team and elevate the ways we engage with our customers, communities, team members, and guests through exceptional event experiences and outstanding hospitality. This full-time role is pivotal in managing all aspects of our events portfolio and hospitality operations, ensuring that every interaction reflects the brand's high standard of care and excellence. The successful candidate will be responsible for orchestrating a wide variety of events, including workshops, trainings, retreats, masterminds, and community gatherings, emphasizing seamless execution and memorable experiences.
The Events & Hospitality Director will also manage the hospitality experience within our offices, particularly as we grow into our Music Row building. This includes maintaining spaces that are welcoming, organized, and thoughtfully designed to foster comfort and enjoyment for employees, customers, and guests alike. In this role, you will have the opportunity to shape and expand our event offerings and hospitality initiatives, contributing directly to the cultural and operational growth of our organization.
A key measure of success in this position is the ability to create and sustain events and hospitality programs that are not only well-organized and scalable but also financially healthy and aligned with our values of 'Unreasonable Hospitality.' This means infusing every detail with care and intention to leave a lasting positive impact on attendees and visitors. The role demands a balance of strategic oversight, creative vision, and meticulous attention to detail to ensure excellence from initial planning through post-event follow-up.
As the Events & Hospitality Director, you will partner closely with marketing, content, and operations teams to guarantee that events are promoted effectively and executed seamlessly. You will also take the lead on developing and refining systems, playbooks, and processes that enhance consistency and scalability across all event engagements and hospitality efforts. This is a unique opportunity for a hospitality-obsessed professional who thrives in a fast-paced and high-stakes environment, enjoys problem-solving, and values creating special moments that resonate with people.
If you are passionate about creating meaningful experiences, have a strong background in event management and hospitality, and are eager to contribute to a mission-driven organization with a deep appreciation for community and transformation, this role at StoryBrand and Coach Builder could be an ideal fit for you.
Job Requirements
- Bachelor's degree or equivalent experience
- minimum 4 years of relevant experience in event planning or hospitality
- proven ability to manage multiple projects simultaneously
- strong organizational and multitasking skills
- proficiency in event management software and tools
- excellent communication skills both written and verbal
- ability to work flexible hours including evenings and weekends
- strong financial acumen for budget management
- experience collaborating with cross-functional teams
- ability to remain calm under pressure and adapt to changing situations
Job Qualifications
- 4+ years of experience in event planning hospitality or experience design preferably in a customer-facing or high-touch environment
- proven track record of executing exceptional events from intimate masterminds to large-scale community gatherings and conferences
- strong understanding of event logistics operations and high-end customer experience
- highly detail-oriented with the ability to anticipate needs and solve problems before they arise
- strong project management skills with experience juggling multiple events and competing priorities
- experience managing event budgets financial performance or p&l responsibility
- comfortable working occasional evenings and weekends when event schedules require it
- excellent communication and interpersonal skills with a natural ability to make people feel welcome and valued
- experience working with vendors venues av teams and production crews
- deep appreciation for hospitality customer experience and creating truly special moments
- comfortable working in a fast-paced high-stakes environment with last-minute changes and high expectations
Job Duties
- Own the entire event portfolio including workshops trainings retreats mastermind events community gatherings and other special events
- create exceptional event experiences that strengthen community increase engagement and deliver meaningful value to attendees
- infuse unreasonable hospitality into every detail creating memorable experiences that leave a lasting impact
- own the entire event lifecycle from planning and promotion through execution and post-event follow-up
- manage event budgets forecasts and p&ls balancing exceptional attendee experiences with strong financial performance and operational efficiency
- develop systems playbooks and processes that create consistency and scalability across all events
- partner with marketing content and operations teams to ensure events are aligned promoted effectively and executed seamlessly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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