Events & Hospitality Coordinator

Hose Master is a family-owned and operated company with over 42 years of consistent stability and growth. It stands out in the industrial manufacturing sector as North America's largest manufacturer of flexible metal hose and metal bellows expansion joints. Headquartered in Cleveland, Ohio, with regional facilities in Houston, Texas; Atlanta, Georgia; and Reno, Nevada, the company boasts more than 450,000 square feet of manufacturing space. Since its establishment in 1982, Hose Master has built a strong reputation by offering top-tier products that are 100% made in the USA, serving a broad range of industrial markets including power generation, refining and petrochemical, steel, pulp and paper, chemical processing, marine and offshore, liquid terminals, and bulk material handling. The company prides itself on its commitment to innovation, manufacturing excellence, and superior customer service, which are the key drivers behind its steady expansion and industry leadership.

This particular role is crafted for a dynamic individual to join Hose Master's team in a customer service and event coordination capacity. The position involves a breadth of responsibilities including hospitality services, event planning and execution, travel and administrative support, trade show assistance, and content creation support. The ideal candidate will be comfortable working in a fast-paced, customer-focused environment where attention to detail and organizational skills are vital. The role offers a unique opportunity to contribute to the company’s culture and growth by ensuring high standards of customer and employee satisfaction while supporting various internal and external company initiatives. Bringing professionalism and warmth, the employee will assist in serving meals and beverages, participate in food and beverage preparation, and support event logistics including vendor coordination, venue management, and on-site event facilitation. Additionally, this role includes arranging domestic and international travel, preparing itineraries, expense tracking, updating the customer relationship management (CRM) and enterprise resource planning (ERP) systems, and supporting trade show activities such as booth material coordination and shipping. Content creation responsibilities include capturing photos and videos during events and daily operations, and assisting in social media and promotional content development.

Candidates embarking on this journey with Hose Master should possess strong organizational and multitasking skills and demonstrate excellent grammar, language, communication, and customer service abilities. Familiarity with social media platforms and proficiency in Microsoft Office and Apple applications are essential to manage the diverse duties effectively. Hose Master emphasizes equal employment opportunity and is committed to making employment decisions based on job-related reasons without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. This welcoming and inclusive environment allows employees to thrive and grow within the framework of a company deeply vested in its employees and customers alike.