Events and Group Services Coordinator

Job Overview

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Compensation

Hourly
Exact $24.76
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Benefits

Health Insurance
Vision Insurance
Discovery nights
Holiday pay
Vacation pay
daily meals
uniforms
sick pay
Disability Coverage
Life insurance
Parking discounts
Staff lounge
Parental leave pay
Fur baby insurance
401(k) retirement plan
Discounted accommodations
dental coverage

Job Description

Four Seasons Hotels and Resorts is a globally renowned luxury hospitality company recognized for its exceptional service and world-class accommodations. The brand is synonymous with elegance, comfort, and meticulous attention to detail, providing guests with memorable experiences across its properties worldwide. With a commitment to excellence and a culture that values its people, Four Seasons fosters a supportive and dynamic work environment where employees are encouraged to grow, innovate, and deliver exceptional service. The company operates luxury hotels and resorts in major cities and sought-after destinations, catering to discerning travelers seeking premium accommodations and personalized service.

Four Seasons Hotel Minneapolis stands out as a premier destination within the city’s skyline, offering guests a seamless connection to sports, business, and entertainment venues through its Skyway system. Conveniently located two blocks from the Mississippi River, the hotel boasts Mediterranean-inspired dining crafted by award-winning local chef Gavin Kaysen, a wellness floor featuring indoor and outdoor pools, and a Spa dedicated to holistic nourishment. This unique blend of luxurious amenities and strategic location enables the hotel to attract a diverse clientele, including business travelers, event planners, and leisure guests.

The Four Seasons Hotel Minneapolis is currently seeking an Event and Group Services Coordinator to join its talented and dedicated team. This position plays a vital role in ensuring the smooth planning and execution of events at the hotel, acting as an integral support figure to the Event Sales and Conference Services Managers and Director. The coordinator is responsible for managing administrative tasks related to catering and event planning while also providing direct assistance in organizing social events and internal meetings. The role requires collaboration with multiple hotel departments to coordinate event logistics, including audiovisual needs, food and beverage services, and meeting space arrangements.

The Event and Group Services Coordinator contributes significantly to the success of smaller conferences, room blocks, and entertainment groups by ensuring client needs are anticipated and met with precision. This role is customer-focused, requiring a proactive approach to client relations, detailed record keeping, and hands-on involvement during events, including front-of-house operations such as greeting and directing guests when necessary. Additionally, the coordinator manages inventory for department supplies and materials, creates purchase orders, and ensures compliance with Four Seasons’ standards and work rules.

This role not only demands a keen eye for detail and excellent organizational skills but also a desire to provide service imbued with genuine care and attentiveness. The position offers a competitive wage of $24.76 per hour and a comprehensive benefits package tailored to support employee well-being and career growth. Benefits include health and vision insurance, holiday and vacation pay, daily meals, and unique perks such as discovery nights at Four Seasons properties worldwide and fur baby insurance. Four Seasons also emphasizes career development, work-life balance, and inclusivity, welcoming candidates who are passionate about hospitality and eager to contribute to the hotel’s reputation for excellence.

Joining Four Seasons Hotel Minneapolis means becoming part of a culture that values connection, character, and craftsmanship. Employees benefit from a competitive compensation plan along with numerous opportunities for professional advancement and personal reward. The hotel fosters a workplace environment rooted in respect and genuine hospitality, embracing diverse talents and backgrounds. Those selected for this role will have the chance to work in an inspiring setting with stunning views of the Mississippi River and within a company celebrated for its leadership in the global hospitality industry.

Job Requirements

  • High school diploma or equivalent
  • Valid work authorization for the U.S.
  • Experience in event planning or hospitality services preferred
  • Strong communication and organizational skills
  • Ability to multitask and prioritize tasks effectively
  • Proficiency with office software
  • Customer service experience
  • Ability to work collaboratively in a team environment

Job Qualifications

  • High school diploma or equivalent
  • Experience in event planning or hospitality services preferred
  • Strong organizational and communication skills
  • Ability to multitask and manage time effectively
  • Proficiency with office software and event management tools
  • Customer service orientation with a friendly and professional demeanor
  • Knowledge of catering planning processes an asset

Job Duties

  • Assist in the organization of social events and act as a liaison with the hotel's department and division heads in planning internal Four Seasons meetings
  • Oversee the seamless execution of small conferences and rooms-only group blocks and select entertainment groups within the hotel, coordinating logistics and ensuring all client needs are met
  • Collaborate with all departments to arrange meeting spaces, audiovisual equipment, food and beverage services and provide exceptional customer service to clients throughout the event planning process
  • Provide personalized support to clients, maintain detailed records and contribute to the success of smaller events through efficient and attentive service
  • Periodically assist with front of house operations including greeting and directing guests, manning hospitality desks and working with banquets on quick sets or teardowns
  • Maintain an inventory of all standard department supplies and printed materials including catering corporate and wedding packets, special menu cards and velum
  • Create purchasing orders for the department and comply with Four Seasons standards for sales and marketing while working harmoniously and professionally with co-workers and the planning committee

Job Criteria

Experience

No experience required


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