Events & Experience Specialist

Sun Life U.S. is a leading provider of employee and government benefits, serving approximately 50 million Americans. The company offers a comprehensive portfolio of benefits and services including dental, vision, disability, absence management, life insurance, supplemental health, medical stop-loss insurance, and healthcare navigation through a wide array of channels such as employers, industry partners, and government programs. Operating nationwide, Sun Life U.S. boasts a workforce comprising over 6,400 employees and associates in partner dental practices. This extensive network supports its commitment to helping individuals and businesses gain access to essential care and coverage, making it one of the most influential companies in the employee benefits sector.

Sun Life U.S. is committed to fostering an inclusive and diverse workplace culture, valuing the unique perspectives and identities of its employees. The organization encourages employees to bring their authentic selves to work, promoting innovation, collaboration, and professional growth. Headquartered in Wellesley, Massachusetts, Sun Life supports flexible working arrangements across the contiguous 48 states, but this particular role requires onsite presence at the headquarters.

The position available is for an Events & Experience Specialist who will play a vital role in supporting Sun Life’s hospitality service program and ensuring smooth execution of in-person and hybrid events, as well as employee experience services. The Specialist is responsible for delivering exceptional food and beverage programs, managing event logistics, coordinating meeting spaces, vendor communication, and administrative duties. This role is integral to maintaining the operational excellence and high standards that Sun Life upholds in its workplace experience.

Working onsite at the Wellesley headquarters and occasionally supporting other locations such as Hartford, Portland, Baltimore, Milwaukee, and Kansas City, the Events & Experience Specialist must be a creative problem solver and expert in customer service. This position demands strong organizational skills, attention to detail, and the ability to handle last-minute requests effectively. Reporting to the Event and Experience Manager, the Specialist collaborates with multiple departments including Corporate Real Estate to ensure seamless hospitality experiences and adherence to company policies and safety standards.

The ideal candidate will have a passion for corporate events and hospitality, proven experience in a customer-focused environment, and skills in handling fast-paced, deadline-driven situations. They should be comfortable working with technology, managing expenses, and liaising with various stakeholders to deliver best-in-class event experiences. Compliance with health and safety regulations, including being a Health and Safety representative, Fire Warden, and First Aid capable, is essential. This role requires flexibility in working hours and occasional travel up to 25%.

Sun Life offers a competitive salary range from $54,400 to $81,600, with compensation reflecting individual qualifications, skills, and experience. The position also includes eligibility for discretionary annual incentives based on performance. Beyond financial rewards, Sun Life prioritizes employee well-being with comprehensive benefits such as generous vacation and sick leave, paid family and parental leave, medical coverage, company-paid life and AD&D insurance, disability programs, a sabbatical program, 401(k) matching, and stock purchase options. The company is a Great Place to Work Certified employer recognized for inclusive culture and career growth opportunities.

Sun Life U.S. is dedicated to creating a welcoming environment where all employees feel supported and valued. The company embraces diversity and invites applicants from all backgrounds and experiences. Reasonable accommodations are available for individuals with disabilities and veterans, ensuring equitable employment practices.