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Events & Engagement Coordinator

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.75 - $25.50
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee assistance program
Tuition remission

Job Description

Oral Roberts University (ORU) is a distinguished non-profit institution located in Tulsa, Oklahoma, dedicated to providing transformative education and fostering a supportive community for its students. Established with a mission to influence the world through Spirit-empowered education and service, ORU embraces a culture rooted in strong values, commitment, and an environment where faculty and staff attentively contribute to shaping meaningful student experiences. As a faith-based university, ORU blends academic excellence with spiritual growth, aiming to nurture and develop leaders who positively impact society both locally and globally. The university prides itself on a collaborative and passionate team atmosphere, where every member takes pride in making the university a better place for its students and alumni alike.

The Alumni Engagement Coordinator position at Oral Roberts University is a full-time role focused on strengthening the relationship between the university and its alumni community. This important position coordinates a variety of programs, projects, and activities aimed at engaging alumni strategically and maintaining their strong connection with ORU. The role involves comprehensive event planning and execution, including administrative support related to alumni events, managing event management platforms, and preparing detailed reports to track and evaluate engagement efforts. The coordinator serves as a key point of contact for alumni and guests during events, ensuring they experience excellent customer service and fostering positive alumni relations. This role requires agility in handling multiple projects, attention to detail, and a capacity to systematically manage and deliver timely results.

The position also demands regular communication updates to constituents about university matters and details essential for event success, such as RSVP tracking, registration follow-ups, and troubleshooting. The individual will be responsible for maintaining detailed post-event records to monitor attendance metrics like check-ins, cancellations, and no-shows. A high level of confidentiality, professionalism, and interpersonal skills is paramount, given the close working relationships with alumni, donors, faculty, administration, and external vendors. Proficiency in Microsoft Word, Excel, and PowerPoint is necessary, with additional skills in project management or event software considered a plus. Candidates must possess a valid Oklahoma driver’s license for work-related errands and exhibit the ability to learn new database and software systems swiftly. This role plays a vital part in exemplifying ORU’s commitment to nurturing alumni engagement and ensuring sustained support for the university’s mission and programs.

Job Requirements

  • Bachelor's degree highly preferred, or equivalent experience
  • Must possess a valid Oklahoma driver's license for the purpose of running work-related errands
  • Ability to timely manage multiple projects and meet tight deadlines in a fast-paced office environment with high customer/client traffic and calls
  • Must have excellent interpersonal, verbal, reading, written, mathematical, multitasking and conflict resolution skills
  • Able to quickly establish and maintain rapport with alumni, donors, guests, faculty and administration
  • Maintain a professional demeanor at all times, especially for the purpose of receiving and transmitting information
  • Use sound judgement regarding organizational and department regulations, procedures and policies
  • Must maintain a high level of confidentiality of information
  • Must be able to clearly communicate with the ORU community and outside vendors
  • Provide high level of concierge to alumni, donors and guests
  • Ability to learn new database and software systems is required
  • Must be proficient in MS Word, Excel and PowerPoint
  • Proficiency in project management and/or events software is a plus

Job Qualifications

  • Bachelor's degree highly preferred, or equivalent experience
  • Ability to timely manage multiple projects and meet tight deadlines in a fast-paced office environment with high customer/client traffic and calls
  • Excellent interpersonal, verbal, reading, written, mathematical, multitasking and conflict resolution skills
  • Able to quickly establish and maintain rapport with alumni, donors, guests, faculty and administration
  • Maintain a professional demeanor at all times, especially for the purpose of receiving and transmitting information
  • Use sound judgement regarding organizational and department regulations, procedures and policies
  • Must maintain a high level of confidentiality of information
  • Must be able to clearly communicate with the ORU community and outside vendors
  • Provide high level of concierge to alumni, donors and guests
  • Ability to learn new database and software systems is required
  • Proficient in MS Word, Excel and PowerPoint
  • Proficiency in project management and/or events software is a plus

Job Duties

  • Coordinate programs, projects, and activities that strategically engage alumni
  • Provide administrative support and coordination for tasks/events associated with the Alumni Association
  • Provide University updates to be shared with constituents
  • Build and maintain event RSVP pages
  • Track attendee numbers, follow up on incomplete registrations, and/or troubleshoot any RSVP issues while keeping customer service in mind
  • Supply department staff with important at-a-glance-need-to-know information including date, time, location, RSVP link, ticket cost, attire, and other special considerations for upcoming events
  • Ensure proper post-event records to note check-in, cancellations, and no-shows
  • Maintain a high level of customer service while assisting department visitors, callers, and event attendees
  • Assist alumni/donors as needed
  • Serve as the connection point with alumni/guests when needed
  • Systematically manage all assigned projects while delivering effective and timely results

Job Criteria

Experience

Mid Level (3-7 years)


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