Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Job Description
Marriott International is a globally recognized leader in the hospitality industry, committed to delivering exceptional guest experiences and fostering a diverse and inclusive workplace. The company operates an extensive portfolio of luxury hotels and resorts, including the prestigious St. Regis Hotels & Resorts brand. St. Regis combines timeless elegance with modern sophistication, offering guests unparalleled service and exclusive amenities across over 50 luxury properties in prime locations worldwide. The brand's rich heritage dates back to the early 20th century, starting with the iconic St. Regis Hotel in New York, established by John Jacob Astor IV, and is renowned for its impeccable butler service and dedication to anticipating guest needs with a blend of classic and contemporary hospitality.
Located in Bal Harbour, Florida, the St. Regis hotel at 9703 Collins Ave represents the pinnacle of luxury hospitality, where the guest experience is paramount. Marriott International is currently hiring for a full-time, non-management administrative position at this location. This role is essential in maintaining the smooth operation of the hotel’s administrative functions and supporting the broader team to ensure the highest standards of service and organizational excellence.
The Administrative position is responsible for managing and retrieving information contained in computer databases using keyboard, mouse, or trackball devices to update guest files, reservations, and respond to guest inquiries. The role involves transmitting information or documentation through computer systems, mail, or fax, and operating standard office equipment in addition to computers. The administrative associate will draft letters, memos, and other documents using word processors, spreadsheets, databases, or presentation software. Handling incoming and outgoing mail, dating and distributing correspondence, and maintaining paper and electronic filing and organizational systems for records, reports, and documents are key duties. Further responsibilities include collecting, copying, sorting, and filing office files and business transactions, as well as entering and retrieving work-related information via computer systems or point-of-sale software.
In addition to technical and clerical tasks, the position requires adherence to all company policies and procedures, maintaining a professional and neat appearance, safeguarding proprietary information, and protecting company assets. Staff are expected to greet guests courteously according to company standards, anticipate and fulfill guest service needs, assist individuals with disabilities, and express genuine appreciation for guests. Clear and professional communication with colleagues and guests, accurate preparation and review of written documents, and proper telephone etiquette are essential. The role also involves cultivating positive working relationships within the team, supporting collective goals, and responding appropriately to employee concerns. Physical duties include moving, lifting, pushing, pulling, or positioning objects weighing up to 10 pounds independently. The position also entails performing reasonable additional tasks as requested by supervisors.
Marriott International is dedicated to equal employment opportunity and actively fosters an inclusive environment where diversity of backgrounds, talents, and experiences is celebrated. Discrimination on the basis of disability, veteran status, or other protected characteristics is strictly prohibited. By joining the St. Regis team, you become part of a global family aligned with Marriott’s values of excellence, community, and personal growth. You will have the opportunity to work at some of the world’s most esteemed luxury properties, engaging in meaningful work where your contribution enriches guest experiences and your professional development is supported. If you seek a dynamic role within a prestigious brand and an unparalleled workplace culture, this full-time administrative opportunity at St. Regis Bal Harbour is an ideal fit.
Located in Bal Harbour, Florida, the St. Regis hotel at 9703 Collins Ave represents the pinnacle of luxury hospitality, where the guest experience is paramount. Marriott International is currently hiring for a full-time, non-management administrative position at this location. This role is essential in maintaining the smooth operation of the hotel’s administrative functions and supporting the broader team to ensure the highest standards of service and organizational excellence.
The Administrative position is responsible for managing and retrieving information contained in computer databases using keyboard, mouse, or trackball devices to update guest files, reservations, and respond to guest inquiries. The role involves transmitting information or documentation through computer systems, mail, or fax, and operating standard office equipment in addition to computers. The administrative associate will draft letters, memos, and other documents using word processors, spreadsheets, databases, or presentation software. Handling incoming and outgoing mail, dating and distributing correspondence, and maintaining paper and electronic filing and organizational systems for records, reports, and documents are key duties. Further responsibilities include collecting, copying, sorting, and filing office files and business transactions, as well as entering and retrieving work-related information via computer systems or point-of-sale software.
In addition to technical and clerical tasks, the position requires adherence to all company policies and procedures, maintaining a professional and neat appearance, safeguarding proprietary information, and protecting company assets. Staff are expected to greet guests courteously according to company standards, anticipate and fulfill guest service needs, assist individuals with disabilities, and express genuine appreciation for guests. Clear and professional communication with colleagues and guests, accurate preparation and review of written documents, and proper telephone etiquette are essential. The role also involves cultivating positive working relationships within the team, supporting collective goals, and responding appropriately to employee concerns. Physical duties include moving, lifting, pushing, pulling, or positioning objects weighing up to 10 pounds independently. The position also entails performing reasonable additional tasks as requested by supervisors.
Marriott International is dedicated to equal employment opportunity and actively fosters an inclusive environment where diversity of backgrounds, talents, and experiences is celebrated. Discrimination on the basis of disability, veteran status, or other protected characteristics is strictly prohibited. By joining the St. Regis team, you become part of a global family aligned with Marriott’s values of excellence, community, and personal growth. You will have the opportunity to work at some of the world’s most esteemed luxury properties, engaging in meaningful work where your contribution enriches guest experiences and your professional development is supported. If you seek a dynamic role within a prestigious brand and an unparalleled workplace culture, this full-time administrative opportunity at St. Regis Bal Harbour is an ideal fit.
Job Requirements
- Minimum high school education
- Ability to use computer databases and office software
- Effective communication skills
- Experience in customer service or hospitality preferred
- Knowledge of office equipment operation
- Professional appearance and conduct
- Ability to lift and move objects weighing up to 10 pounds
- Willingness to comply with company policies and procedures
- Ability to interact courteously with guests and staff
- Capacity to perform additional reasonable tasks as assigned
Job Qualifications
- High school diploma or equivalent
- Proficiency in using computer databases and office software
- Strong written and verbal communication skills
- Ability to handle confidential information with discretion
- Experience in hospitality or customer service preferred
- Familiarity with standard office equipment
- Ability to maintain professional appearance and demeanor
- Basic knowledge of office filing and organizational systems
- Ability to work independently and as part of a team
- Commitment to high standards of guest service and teamwork
Job Duties
- Enter and retrieve information from computer databases to update files and reservations
- Transmit information or documentation using computer systems, mail, or fax
- Operate standard office equipment in addition to computers
- Draft letters, memos, and documents using word processing and spreadsheet software
- Handle incoming and outgoing mail, date it, and distribute incoming mail
- Create and maintain electronic and paper filing and organizational systems
- Collect, copy, sort, and file office files and business transactions
- Enter and locate work-related information using computer and point-of-sale systems
- Comply with all company policies and procedures
- Maintain professional appearance and confidentiality
- Greet guests according to company standards and anticipate service needs
- Assist guests with disabilities and express genuine appreciation
- Communicate clearly and professionally with colleagues and guests
- Prepare and review written documents accurately
- Attend to telephone calls with proper protocol
- Cultivate and maintain positive work relationships
- Support team goals and respond appropriately to employee concerns
- Move or lift objects weighing up to 10 pounds
- Perform other reasonable duties as assigned by supervisors
Job Criteria
Experience
No experience required
Job Location
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