Event Tenant Experience Coordinator

UG2 is a dynamic facility services company headquartered in Boston, Massachusetts, and founded in 2012. The company is dedicated to setting the industry standard through continuous innovation and an unrelenting commitment to excellence. UG2 has built a reputation for exceeding client expectations by fostering a culture of continuous improvement and dedication among its team members. This culture enables the company to deliver unparalleled results in a client-focused industry. Every employee at UG2 plays a vital role in shaping company strategy and supporting its mission by embodying service excellence and client centricity.

UG2 is currently seeking an energetic and service-driven Event & Tenant Experience Coordinator to support programming, tenant engagement, and community activations at Lyrik Back Bay. Lyrik Back Bay is a vibrant, multi-level open-air plaza that connects office, retail, dining, and hospitality sectors in a dynamic mixed-use environment. The Coordinator will play a key part in delivering elevated, hospitality-focused experiences that bring this exciting space to life, helping to foster a strong sense of community among tenants and visitors alike.

This role will be responsible for orchestrating tenant-facing events that include wellness programming, networking opportunities, and seasonal activations, ensuring that the amenity and conference spaces are utilized effectively and efficiently. The Event & Tenant Experience Coordinator will also support public plaza programming and activations in collaboration with the marketing team, acting as the on-site host during events to maintain seamless operations and superior guest experiences.

Additionally, the Coordinator oversees event logistics such as setup and breakdown, including furniture arrangement, signage, and materials distribution, while partnering closely with Operations, Engineering, Security, and Janitorial teams to ensure that all events comply with building policies, permits, and insurance requirements. This role demands exceptional organizational skills and the ability to manage multiple priorities in a fast-paced environment.

The ideal candidate will thrive in a hospitality-driven environment and take pride in delivering superior experiences through professionalism, creativity, and a guest-first mindset. Proficiency in Microsoft Office and familiarity with social media for event marketing are essential. Flexibility to work evenings and weekends, physical capability to handle event setup, and strong communication skills are also important to succeed in this position.

This full-time role offers a competitive annual salary between $65,000 and $70,000 and is based on the first shift. It presents an excellent opportunity for a motivated individual to contribute meaningfully to a prestigious property and a company renowned for excellence in service delivery.