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Event Technology Specialist (Remote)

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $75,000.00 - $78,000.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Flexible work schedule
Employee wellness programs

Job Description

TEAM is a renowned experiential marketing agency that specializes in creating extraordinary brand experiences that captivate audiences and foster deep emotional connections. With a commitment to innovation, creativity, and strategic insights, TEAM partners with prominent global brands to deliver marketing campaigns that resonate powerfully at the point of engagement. Their award-winning approach centers on designing unforgettable moments that not only capture attention but also inspire action and brand loyalty. Founded on decades of learning and expertise, TEAM combines strategy, creativity, and operational excellence to bring unprecedented experiences to life. They maintain a dynamic and collaborative office culture that nurtures their employees' growth and enthusiasm, ensuring an environment where creativity flourishes and impactful work is produced. TEAM's services span live, virtual, and hybrid events, integrating cutting-edge technology with compelling storytelling to forge lasting brand impressions. Visit their website or connect on their social media platforms such as Facebook, Instagram, and Twitter to learn more about their work and ethos.

The role of Event Technology Specialist at TEAM is a pivotal position designed for a professional with a blend of technical acumen and creative problem-solving abilities. This role entails managing the intricate technical infrastructure behind both in-person and virtual B2B technology experiences for a leading global cloud provider. Unlike typical IT support roles, this position involves deep integration of technology with experiential event design, ensuring flawless execution and innovative event delivery. The Event Technology Specialist is responsible for configuring and maintaining event registration systems, ticketing platforms, live-streaming tools, and attendee engagement technologies. They also oversee digital integrations and data flows between platforms to guarantee seamless performance and secure information management. Monitoring real-time system operations during events and addressing any technical challenges swiftly is an essential component of the role. The specialist will collaborate closely with event producers, account teams, creative directors, external vendors, and clients to translate event goals into functional technology solutions and enhance attendee interaction. Additionally, this role includes analyzing event performance data to generate actionable insights and recommending technology improvements to maximize event success. Knowledge of event platforms such as Cvent, Hopin, ON24, and others, along with familiarity with web content management and basic coding skills, will contribute to success in this role. The position offers a competitive salary range of $75,000 to $78,000 and emphasizes a positive and inclusive workplace environment committed to equal opportunity and diversity. The role may require travel for on-site event support and technical setups, emphasizing flexibility and adaptability in fast-paced event environments. Overall, this is an exciting opportunity for an experienced event technology professional to be part of a vibrant team driving the future of experiential marketing through technology innovation and exceptional event execution.

Job Requirements

  • Bachelor’s degree in event technology, communications, computer science, or a related field
  • Minimum of 5+ years of experience managing technical production for live, hybrid, or virtual events
  • Proven ability to configure and manage event technology systems
  • Strong technical troubleshooting and problem-solving skills
  • Identity and tracking skills including SSO/SAML/OAuth familiarity
  • Experience with event platforms such as Cvent, Hopin, ON24, Swoogo, or similar tools
  • Strong project management skills
  • Familiarity with website CMS systems and basic HTML/CSS
  • Excellent communication and collaboration skills
  • Ability to travel as needed for on-site technical setup
  • Proficiency with Google Workspace and Microsoft Office
  • Virtual desktop setup experience
  • No new software purchases required

Job Qualifications

  • Bachelor’s degree in event technology, communications, computer science, or a related field
  • Minimum of 5+ years of experience managing technical production for live, hybrid, or virtual events
  • Proven ability to configure and manage event technology systems (registration, streaming, CRM, analytics, etc.)
  • Strong technical troubleshooting and problem-solving skills with the ability to stay composed under pressure
  • Identity and tracking skills, specifically SSO/SAML/OAuth familiarity
  • basic JS/HTML for tags/pixels
  • Experience with event platforms such as Cvent, Hopin, ON24, Swoogo, or similar tools preferred
  • Strong project management skills
  • Familiarity with website CMS systems and basic HTML/CSS a plus
  • Excellent communication and collaboration skills, with a service-oriented mindset
  • Ability to travel as needed for on-site technical setup and event support
  • Virtual desktop setup is required
  • no new software purchases required
  • Proficiency with Google Workspace, Microsoft Office, project tools (e.g. Asana/Smartsheet) and presentation design platforms

Job Duties

  • Manage all technical aspects of in-person and virtual event programs, ensuring smooth system integration and flawless execution
  • Configure and maintain event registration, ticketing, and attendee engagement systems across multiple platforms
  • Build and manage event websites, landing pages, and digital experiences aligned with the marketing campaign guidelines
  • Integrate and oversee third-party event technology tools (e.g., streaming platforms, CRM systems, analytics dashboards)
  • Monitor system performance during events and proactively troubleshoot any technical issues in real time
  • Ensure secure and accurate data flow between platforms, providing technical support to both internal teams and clients
  • Partner with event producers and business stakeholders to understand event goals and outline technology requirements

Job Criteria

Experience

Mid Level (3-7 years)


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