Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $36.06 - $51.44
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
bonus eligibility
Retirement Plan
Career development opportunities
Employee Discounts
Job Description
JW Marriott San Francisco is a distinguished part of Marriott International's luxury portfolio, located at 780 Mission St, San Francisco, California. Renowned for its commitment to exceptional hospitality, JW Marriott offers a unique work environment that emphasizes associate well-being, training, and professional growth while maintaining a luxurious atmosphere. With over 100 properties worldwide, JW Marriott prides itself on fostering a diverse and inclusive workplace where employees feel valued and empowered to deliver the brand's promise, "Wonderful Hospitality. Always." This property, in the heart of a vibrant city, provides a dynamic setting for both guests and employees, blending modernity with timeless elegance.
The Event Technology Sales Manager role at JW Marriott San Francisco is a pivotal position responsible for managing and coordinating the sales and service of audio-visual presentations, digital signage, and branding solutions targeted at group clients including convention groups, affiliates, and exhibitors. This full-time management role entails collaborating closely with Sales, Convention Managers, and Event Managers to ensure seamless event execution and high levels of guest satisfaction. The manager is expected to adhere to Standard Operating Procedures while continuously seeking ways to improve service quality and operational efficiency. Compensation ranges from $36.06 to $51.44 per hour with bonus eligibility, reflecting the importance of this position within the organization's operational framework.
The primary focus of the Event Technology Sales Manager is to generate revenue through effective sales strategies, thoughtful client interaction, and mastery of technology solutions that support various events hosted at the property. Responsibilities include preparing proposals, managing contracts, facilitating exceptional customer experiences, and monitoring budgets related to event technology sales. The role demands a balance between administrative tasks, budget comprehension, and active participation in operational reviews to enhance the event technology services portfolio.
In addition to sales and service delivery, the manager plays a crucial role in fostering productive relationships with clients, suppliers, and internal stakeholders, acting as a liaison to ensure all technological requirements are clearly communicated and effectively met. The ideal candidate will have a background in sales or event management with relevant experience or education in business administration, marketing, or hospitality. The position requires an individual with strong communication skills, attention to detail, and a deep commitment to customer service excellence.
JW Marriott embraces diversity and inclusion, welcoming applicants from all backgrounds and promoting an equitable work environment. This role offers the opportunity to be part of a global team that values innovative thinking, genuine interaction, and a holistic approach to professional development. As a representative of the JW Marriott brand, the Event Technology Sales Manager will uphold the legacy of providing outstanding hospitality, ensuring each event is executed flawlessly and guests are consistently impressed.
The Event Technology Sales Manager role at JW Marriott San Francisco is a pivotal position responsible for managing and coordinating the sales and service of audio-visual presentations, digital signage, and branding solutions targeted at group clients including convention groups, affiliates, and exhibitors. This full-time management role entails collaborating closely with Sales, Convention Managers, and Event Managers to ensure seamless event execution and high levels of guest satisfaction. The manager is expected to adhere to Standard Operating Procedures while continuously seeking ways to improve service quality and operational efficiency. Compensation ranges from $36.06 to $51.44 per hour with bonus eligibility, reflecting the importance of this position within the organization's operational framework.
The primary focus of the Event Technology Sales Manager is to generate revenue through effective sales strategies, thoughtful client interaction, and mastery of technology solutions that support various events hosted at the property. Responsibilities include preparing proposals, managing contracts, facilitating exceptional customer experiences, and monitoring budgets related to event technology sales. The role demands a balance between administrative tasks, budget comprehension, and active participation in operational reviews to enhance the event technology services portfolio.
In addition to sales and service delivery, the manager plays a crucial role in fostering productive relationships with clients, suppliers, and internal stakeholders, acting as a liaison to ensure all technological requirements are clearly communicated and effectively met. The ideal candidate will have a background in sales or event management with relevant experience or education in business administration, marketing, or hospitality. The position requires an individual with strong communication skills, attention to detail, and a deep commitment to customer service excellence.
JW Marriott embraces diversity and inclusion, welcoming applicants from all backgrounds and promoting an equitable work environment. This role offers the opportunity to be part of a global team that values innovative thinking, genuine interaction, and a holistic approach to professional development. As a representative of the JW Marriott brand, the Event Technology Sales Manager will uphold the legacy of providing outstanding hospitality, ensuring each event is executed flawlessly and guests are consistently impressed.
Job Requirements
- high school diploma or GED
- minimum 2 years of relevant work experience OR 2-year degree from accredited university
- knowledge of sales and event technology
- excellent interpersonal and communication skills
- ability to follow standard operating procedures
- capability to manage budgets and billing
- strong customer service orientation
- ability to work full time
- willingness to collaborate with multiple departments
- no remote work available
- management position experience preferred
Job Qualifications
- high school diploma or GED with 2 years experience in sales, marketing, guest services or related field
- OR 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major
- strong communication skills
- experience in event management or sales preferred
- ability to manage budgets and financial reports
- proficiency with customer service standards
- ability to build and maintain professional relationships
- detail oriented
- problem-solving skills
- leadership and team collaboration abilities
Job Duties
- executes activities that enable achievement of departmental and property goals
- adheres to all standards, policies, and procedures
- ensures employees understand expectations and parameters
- participates in event technology operational reviews and suggests improvements
- generates proposals and manages contracts for event technology sales
- executes administrative processes associated with event technology sales
- ensures accurate customer billing
- manages budgets and supports profit and loss statements
- solicits event technology sales from convention groups and exhibitors
- strives to improve service performance
- ensures customer satisfaction before, during, and after events
- communicates product and service commitments to property staff
- interacts with guests to obtain feedback
- responds to and handles guest problems and complaints
- collaborates with sales, convention and event managers
- maintains strong working relationships with clients and suppliers
- acts as liaison between event technology and other departments
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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