Event Technology Manager-Electric

Marriott International is a globally recognized leader in the hospitality industry, operating a vast portfolio of hotels and resorts designed to serve diverse guest experiences. Renowned for its commitment to excellence, innovation, and inclusive culture, Marriott International offers rewarding careers in a dynamic environment where employees are valued for their unique talents and abilities. The company is dedicated to fostering a workplace that embraces diversity, equity, and inclusion, ensuring all associates feel welcomed, respected, and empowered. With a strong emphasis on professional growth, Marriott provides comprehensive training, development opportunities, and competitive benefits to support its workforce.

Located in Aurora, Colorado, the Gaylord Rockies Resort & Convention Center is a premium Marriott property known for its extensive meeting and event spaces, exceptional customer service, and cutting-edge event technology. The resort is committed to delivering memorable experiences for all guests and clients by leveraging innovative audio-visual solutions and expert coordination.

This full-time, management-level position offers an annual salary range of $80,000 to $112,000, with bonus eligibility and relocation assistance available for qualified candidates. The Event Technology Manager will be responsible for overseeing all audio-visual presentations and event technology operations within the property’s meeting spaces. This includes managing a team of event technology staff, supporting sales initiatives related to event technology, and ensuring the seamless execution of audio-visual services during events. The role demands a balance of technical expertise, leadership skills, and customer service excellence to enhance guest and client satisfaction consistently.

Key responsibilities include coordinating and supporting audio-visual operations by determining the most effective formats, content, and mediums to achieve objectives within budget. The manager works closely with direct reports and cross-functional teams such as Sales, Convention, and Event Managers to plan and deliver flawless event experiences. Ensuring compliance with all Marriott operating standards (MVP SOPs, LSOPs) and corporate initiatives is critical to maintaining quality and consistency.

The Event Technology Manager also oversees the maintenance and progression of the equipment inventory, establishing relationships with external AV suppliers and managing procurement, repairs, and inventory tracking. Attention to detail and organizational acumen are essential, including the upkeep of proprietary audio-visual systems and the cleanliness of the technology back-of-house areas.

Customer service is a cornerstone of this role, with an expectation to exceed guest satisfaction through proactive communication, problem-solving, and ongoing coaching of team members. The manager fosters a positive guest relations environment, handles complaints effectively, and promotes a culture of empowerment among employees to deliver exceptional service.

Human resource management activities involve clear communication of expectations, leadership by example, and encouraging cooperation among staff. Regular briefings and effective collaboration with other property departments ensure alignment and operational success. Maintaining strong partnerships with guests, suppliers, and technical consultants is vital to the role’s success.

Marriott International’s commitment to equal opportunity employment means the Event Technology Manager will join a welcoming and inclusive team devoted to diversity, growth, and innovation. This role is ideal for candidates with a strong background in audio-visual operations, technical training in AV equipment, and a passion for delivering superior event technology services in a fast-paced, customer-focused environment.