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Event Technician, Audio Visual (Part Time) - The Westin Huntsville
Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $14.22 - $18.49
Work Schedule
Flexible
On-call
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
Encore is a global leader in the event technology industry, delivering innovative audiovisual solutions for meetings, conventions, corporate events, and entertainment venues. As a company dedicated to excellence, Encore partners with prestigious hotels, convention centers, and event spaces worldwide to provide cutting-edge technology, exceptional customer service, and seamless event execution. They focus on building lasting client relationships by offering expertise in audiovisual equipment, technology integration, and event support, creating memorable experiences for every client. Known for their commitment to diversity and inclusivity, Encore fosters a welcoming workplace culture that encourages employees to bring their unique strengths and talents to the... Show More
Job Requirements
- High school diploma or equivalent
- Completion or commitment to complete required training and certifications
- At least one year of customer service or hospitality experience preferred
- At least one year of audiovisual experience or equivalent
- Valid driver’s license if operating company vehicles
- Ability to lift 50 pounds
- Availability to work varied hours including evenings, weekends, holidays, and on-call
- Strong technical troubleshooting skills
- Ability to maintain positive client interactions
- Physical ability to perform job functions including lifting, standing, and climbing
- Adherence to company appearance guidelines
Job Qualifications
- High school diploma required
- Associate's degree preferred
- Completion of Encore’s Global Learning Training Program certifications
- Minimum one year of customer service or hospitality experience preferred
- Minimum one year of audiovisual experience or equivalent in an educational environment preferred
- Valid driver’s license required for vehicle operation
- Demonstrated ability to troubleshoot technical equipment
- Strong communication and interpersonal skills
- Ability to work irregular hours and in various hotel locations
Job Duties
- Ensure flawless event execution through timely and accurate setup, operation, and breakdown of audiovisual equipment
- Exceed customer expectations by providing excellent internal and external customer service
- Maintain positive client relationships through effective communication
- Meet with guests onsite to verify equipment setup and operational needs
- Monitor ongoing events and check in with customers regularly
- Troubleshoot and resolve equipment and software issues promptly
- Complete systems entry, order entries, and assist with invoicing using company processes and software
- Implement up-selling techniques to increase revenue during event setups
- Collaborate with other staff and vendors for equipment coordination
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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