Event Technician, Audio Visual (Part Time) - The Westin Huntsville

Encore is a global leader in the event technology industry, delivering innovative audiovisual solutions for meetings, conventions, corporate events, and entertainment venues. As a company dedicated to excellence, Encore partners with prestigious hotels, convention centers, and event spaces worldwide to provide cutting-edge technology, exceptional customer service, and seamless event execution. They focus on building lasting client relationships by offering expertise in audiovisual equipment, technology integration, and event support, creating memorable experiences for every client. Known for their commitment to diversity and inclusivity, Encore fosters a welcoming workplace culture that encourages employees to bring their unique strengths and talents to the table. With global operations, Encore provides extensive training and professional development opportunities, promoting career growth in a dynamic, technology-driven environment. Encore is currently seeking a Technician to join their team at a hospitality setting, typically within a hotel or convention center environment, responsible for basic and small-scale audiovisual system setup and operation to ensure outstanding event delivery and client satisfaction. This is a full-time hourly position with a pay range between $14.22 and $18.49 per hour, depending on experience and qualifications, and may include opportunities for overtime and bonuses.

The role of the Audiovisual Technician at Encore is integral to event success, focused on accurately setting up, operating, and breaking down audiovisual equipment while providing excellent customer service. The technician travels to event sites such as hotels or convention centers, managing equipment that ranges from basic audio systems to more complex setups necessary for corporate meetings, social events, and presentations. This position demands technical proficiency in audiovisual technology, problem-solving skills for troubleshooting equipment or software issues, and strong interpersonal ability to communicate effectively with clients and internal teams. Responsibilities include ensuring equipment functionality during events, monitoring client satisfaction, and assisting with invoicing and equipment orders. The technician also supports increasing revenue through strategic upselling during event setups. Physical requirements are significant; the role involves lifting up to 50 pounds regularly, standing, walking, and occasional work at heights using lifts or ladders. Work schedules may be irregular, including evenings, weekends, holidays, and on-call shifts, to meet event demands. Encore supports employee development via comprehensive global training programs, requiring technician applicants to complete mandatory certifications and training within specified timelines. The company prioritizes safety, ownership, hospitality, and communication skills, emphasizing delivering world-class service and fostering trust with customers. This position offers a rewarding career path for those passionate about technology, events, and service excellence, within a supportive and inclusive corporate culture dedicated to employee wellbeing and continuous growth.