Event Technician, Audio Visual- Gaylord Rockies

Encore is a leading global provider of event technology, delivering world-class audiovisual services and solutions that elevate live events. As a hospitality-focused company, Encore partners with hotels, convention centers, and various venues to provide technical support and innovative technology that enhances guest experiences. Known for its dedication to quality and customer satisfaction, Encore operates in a fast-paced environment where effective teamwork and technical proficiency are paramount to success. With a growing footprint worldwide, Encore offers a dynamic workplace where employees can develop their skills, contribute to exciting projects, and advance their careers in the event technology industry.

The Technician role at Encore is pivotal within our hospitality environment. This position primarily involves the setup and operation of basic to small-scale audiovisual systems for events held in hotels and convention centers. Reporting to an Operations Manager, Operations Director, or Director of Event Technology, the Technician is tasked with ensuring that all audiovisual aspects of an event are flawlessly executed. This includes not only the technical setup and operation but also providing exceptional customer service throughout the event lifecycle.

Technicians are expected to engage directly with clients on-site to verify that their equipment needs are met and to resolve any challenges promptly and professionally. The role demands a strong understanding of audiovisual equipment, basic troubleshooting skills, and the ability to adapt to changing event requirements. Candidates must be able to handle the physical demands of the job, including lifting and maneuvering equipment up to 50 pounds, and must be comfortable working in environments that range from quiet to noisy and may require the use of ladders or lifts.

The position offers an hourly pay range of $20.00 to $22.00, with compensation determined by qualifications, experience, and location. Additionally, the role may include opportunities for overtime, bonuses, or incentives. Encore places a strong emphasis on employee development, offering comprehensive training programs and certifications to ensure team members are fully equipped to succeed. This role is an excellent opportunity for individuals with some audiovisual experience or a passion for hospitality and technology to grow within a supportive and inclusive company culture.

As part of Encore’s commitment to inclusivity and diversity, the Technician role encourages candidates from all backgrounds to apply. The company maintains a welcoming culture where every employee’s unique strengths and perspectives are valued. Working hours may include irregular shifts such as evenings, weekends, and holidays, reflecting the nature of the event technology industry. The work environment includes exposure to hotel settings with varying temperatures and potential exposure to dust or dirt, emphasizing the need for physical stamina and readiness for diverse conditions.

Overall, the Technician position at Encore represents a vital role in delivering seamless, high-quality audiovisual services that enhance the ambiance and success of a wide range of events. With a focus on teamwork, technical expertise, and customer satisfaction, this role offers a challenging yet rewarding career path for individuals dedicated to the event technology field.