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Event Technical Specialist (Video/Projection), Audio Visual - Atlanta
Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $22.90 - $29.77
Work Schedule
Flexible
On-call
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses
Job Description
Encore is a leading global event technology and production company that specializes in creating unforgettable event experiences. With an extensive network spanning numerous locations worldwide, Encore provides comprehensive audiovisual and event services tailored for a variety of environments including hotels, convention centers, corporate meetings, and large-scale live events. The company prides itself on delivering cutting-edge technology solutions combined with a high level of customer service, ensuring that each event surpasses client expectations and runs smoothly from start to finish. Encore stands out for its commitment to inclusivity and fostering a respectful and inclusive workplace culture, celebrating the unique strengths and... Show More
Job Requirements
- Bachelor’s degree preferred
- Minimum 3 years of event technology experience with a specialty in projection or video
- Preferred 3-4 years of customer service or hospitality experience
- Must complete all required training and certifications per Encore’s Global Learning Training Program
- Ability to work irregular hours including evenings weekends and holidays
- Must comply with all safety and equipment handling protocols
- Valid driver’s license if applicable
- Ability to lift at least 50 lbs
- Ability to meet physical demands including sitting standing walking stooping crawling kneeling bending reaching climbing and grasping for extended periods
- Commitment to delivering high-quality customer service and working collaboratively
Job Qualifications
- Bachelor’s degree preferred
- 3+ years of event technology experience specializing in projection or video required
- 3-4 years customer service or hospitality experience preferred
- Ability to interact professionally with diverse workforce and customers
- Strong customer client and coworker interface skills
- Valid driver’s license for positions requiring company vehicle operation
- Ability to lift 50 lbs
Job Duties
- Ensure timely setup operation and breakdown of advanced audiovisual equipment
- Troubleshoot technical issues and resolve problems quickly
- Comply with all company security and safety measures
- Ensure equipment security from theft or damage during use
- Provide excellent service and exceed customer expectations
- Maintain positive client relationships through effective communication
- Collaborate with internal teams for event solutions pre and during events
- Foster development of technical and leadership skills in other employees
- Mentor and coach technical sales and operations team members
- Develop expertise in specialty technology areas
- Stay current with industry trends and technology
- Perform advanced work and supervise other technicians during events
- Assist with equipment security storage inventory and maintenance
- Conduct inventory and forecasting of equipment needs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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