Event Supervisor

Orlando, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Exact $57,600.00

Benefits

Top pay

flexible schedules

Personal/Family medical, dental and vision coverage

1200 company paid health savings account available

vacation and sick time accrued during the first year

401k retirement program with up to 8% company match

Job Description

Andretti Indoor Karting & Games (AIKG) is an innovative and rapidly expanding family entertainment company known for delivering high-octane fun through its unique offerings. The company operates cutting-edge facilities featuring high-speed, high-tech indoor karting on multi-level tracks, multi-player virtual reality simulators, extensive arcade games, and sophisticated event spaces. Their venues also boast impressive restaurants serving craft scratch cocktails and culinary creations prepared by skilled chefs. With locations across Arizona, Florida, Georgia, and Texas, alongside corporate offices in Orlando and Atlanta, AIKG is a destination for thrilling entertainment and exceptional dining experiences designed for guests of all ages.

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Job Requirements

Guest service and leadership experience is preferred
6 months or more of Andretti brand and culture exposure a plus
Current trainer or team lead a plus
Proven leadership and team skills
ability to motivate and manage all levels of staff
Strong written, verbal and organizational skills
Ability to work with minimal supervision and make independent decisions and judgement in keeping with the level of the position
Ability to lift up to 50 lbs
Maintain all safety procedures
Open and full availability
Willingness to work a flexible schedule including holidays, nights and weekends
Sensitivity to confidentiality
Use of discretion regarding personal and confidential employee matters
Gregarious, upbeat and outgoing personality

Job Qualifications

Guest service and leadership experience is preferred
6 months or more of Andretti brand and culture exposure a plus
Current trainer or team lead a plus
Proven leadership and team skills
ability to motivate and manage all levels of staff
Strong written, verbal and organizational skills
Ability to work with minimal supervision and make independent decisions and judgement in keeping with the level of the position
Ability to lift up to 50 lbs
Maintain all safety procedures
Open and full availability
Willingness to work a flexible schedule including holidays, nights and weekends
Sensitivity to confidentiality
Use of discretion regarding personal and confidential employee matters
Gregarious, upbeat and outgoing personality

Job Duties

Manage daily operations: staffing, scheduling, labor, repair and maintenance, cleanliness, organization, service timing and quality of products
Accountable to maximize daily sales and effectively manage costs, labor and cash control
Maintain opening, running and closing duties for department
Manage organization and cleanliness of departmental areas
Responsible to take proactive approach to guest relations, including time spent on floor interacting with guests, table visits, etc.
Ensures the highest level of quality and standards of service
Responsible for all aspects of guest relations and the quality of experience delivered to the guest, i.e. product, timing, service, entertainment, excitement, etc.
Empowers staff to deliver exceptional legendary service
Executes any special events with Leader on duty
Responsible to provide management with direct and honest feedback of staff regarding performance
Assist with staff training and employee relations
Assures that staff morale is maintained at a high level
Takes an active part in the recruitment and retention of staff

Job Location

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