Event Staff Usher

Utah Valley University (UVU) is a public university located in Orem, Utah, renowned for its commitment to student success, innovation, and community engagement. UVU offers diverse academic programs and vibrant campus life experiences, emphasizing a supportive and inclusive environment. The university's state-of-the-art facilities include the UCCU Center, an arena and performance venue that hosts a wide variety of events such as concerts, sports games, and university functions, making it a central hub for both the campus and the surrounding community. UVU maintains a strong dedication to accessibility, safety, and hospitality, ensuring all visitors and participants have memorable experiences in a welcoming setting.

The Event Staff I - Crowd Manager role at UVU is a vital frontline position, focused on supporting smooth event operations and ensuring guest safety and satisfaction. This position offers an exciting opportunity to work within a fast-paced, public-facing environment, engaging with diverse event attendees including patrons, donors, visiting artists, university personnel, and members of the community. The role is instrumental in delivering excellent customer service through assisting guests with entry, seating arrangements, and ADA accommodations. The Crowd Manager ensures that venue policies are followed while promoting a safe, orderly, and secure atmosphere during each event.

Working at UVU as an Event Staff I - Crowd Manager allows individuals to develop key transferable skills in crowd management, safety monitoring, and event coordination. Responsibilities include greeting and assisting guests, scanning tickets, monitoring public areas for safety concerns, communicating venue rules, and assisting with emergency procedures. This role is ideal for candidates who are team-oriented, effective communicators, and possess strong observational and problem-solving skills. UVU fosters a collaborative workplace where employees play a crucial role in creating engaging and well-managed events, while gaining valuable experience applicable to careers in hospitality, entertainment, and public service. The position typically involves evening, weekend, and holiday shifts based on the event schedule, requiring flexibility and dependability from team members.