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Event Staff - Major Athletic Events

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $13.00
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Benefits

competitive pay
Career growth opportunities
Training and development programs
flexible scheduling
positive and supportive work environment

Job Description

BEST Crowd Management, a division of GardaWorld, is a leading provider of professional event staffing and crowd management services across the United States. Known for its commitment to excellence and safety, BEST Crowd Management specializes in delivering seamless and secure event experiences for a wide range of major athletic competitions, concerts, festivals, and other high-profile events. With a strong reputation in Baton Rouge, LA and beyond, the company prides itself on its dedicated workforce that ensures every event runs smoothly while prioritizing the safety and satisfaction of attendees. BEST Crowd Management fosters a positive, inclusive, and diverse work environment where employees are valued and encouraged to grow their careers in the dynamic event management industry.

The role of Event Staff - Major Athletic Events at BEST Crowd Management in Baton Rouge, LA is a part-time position offering $13 per hour for individuals passionate about engaging with the public and ensuring a quality event experience. The Event Staff members are the frontline ambassadors representing the company to attendees and are crucial in creating a welcoming atmosphere. This role involves assisting with event setup, guiding guests, managing crowd behavior, and collaborating with other team members to maintain a safe and organized environment. Event Staff must demonstrate excellent interpersonal and communication skills to interact with diverse groups of people effectively.

This position requires flexibility to work varied hours including evenings, weekends, and holidays, reflecting the dynamic nature of sporting and entertainment events. Physically, the role demands stamina and the ability to be on feet for prolonged periods as well as perform tasks like setting up equipment and signage. Reliability and professionalism are essential qualities for success in this role. Employees will benefit from extensive training programs designed to enhance skills and offer career advancement opportunities within BEST Crowd Management and its parent company, GardaWorld. The company emphasizes inclusion and equal employment opportunity, creating an environment where every employee can thrive and contribute to delivering outstanding crowd management services.

Job Requirements

  • Be at least 18 years old
  • Hold a high school diploma or equivalent
  • Previous experience in customer service, hospitality, or event-related roles is advantageous
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Flexibility to work evenings, weekends, and holidays
  • Physical stamina to stand, walk, and engage in physical activities for extended periods
  • Demonstrated reliability, punctuality, and a strong work ethic

Job Qualifications

  • Hold a high school diploma or equivalent
  • Previous experience in customer service, hospitality, or event-related roles is advantageous
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Ability to remain calm and professional in high-pressure situations
  • Demonstrated reliability, punctuality, and a strong work ethic

Job Duties

  • Provide outstanding customer service by warmly welcoming and assisting event attendees with their needs
  • Assist with event set-up including arranging equipment, placing signage, and other tasks as assigned
  • Monitor event areas to ensure cleanliness, organization, and compliance with venue policies
  • Answer questions and provide information about the event, facilities, and amenities to guests
  • Guide and direct guests to appropriate locations such as seating areas, restrooms, concession stands, and exits
  • Address guest inquiries, complaints, or issues promptly and professionally
  • Collaborate with event staff, vendors, and team members to ensure smooth event operations
  • Assist with crowd management when necessary to ensure a safe and enjoyable experience for all attendees
  • Adhere to company policies, procedures, and guidelines to maintain a high standard of professionalism and service excellence

Job Criteria

Experience

No experience required


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