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Job Overview
Employment Type
Temporary
Part-time
Hourly
Compensation
Hourly
Exact $16.75
Work Schedule
Weekend Shifts
Night Shifts
Benefits
competitive pay
flexible schedule
inclusive work environment
Opportunity for advancement
Training and Development
employee recognition
Equal opportunity employer
Job Description
ASM Global is the premier leader in the management of publicly owned assembly facilities worldwide. Renowned for its reputation in operations and venue experiences, ASM Global manages some of the most iconic arenas, stadiums, conference centers, and performing arts venues across the globe. The company is committed to delivering world-class customer experiences and innovative venue solutions through its team of passionate professionals who work tirelessly to ensure every event runs smoothly and every guest enjoys their time at their managed properties. Operating with a steadfast mission to connect communities and generate memorable moments through live events, ASM Global holds a... Show More
Job Requirements
- High school diploma or G.E.D.
- Strong customer service skills
- Knowledge of ticketing and seating procedures
- Good written and verbal communication skills
- Ability to work variable hours including nights and weekends
- Ability to handle difficult situations calmly
- Ability to work independently
- No computer skills required
- Ability to stand for long periods and occasionally lift up to 10 pounds
Job Qualifications
- Must have high school diploma or G.E.D.
- Strong customer guest services skills
- Knowledge of ticketing seating procedures
- Good written and verbal communication skills
- Ability to work independently with little supervision
- Ability to handle difficult emotional situations calmly and professionally
- Availability to work variable hours including nights and weekends
Job Duties
- Verify ticket location event dates and times
- Seat guests in proper location
- Resolve any seating problems
- Provide emergency accident assistance when needed
- Serve as primary face-to-face contact with guests
- Help resolve ticketing or seating problems or complaints
- Act as usher tour guide ticket taker concierge or in related areas when assigned
- Maintain professional image and generate positive public relations
- Stand or sit alertly at entry points and assist guests
- Maintain flow of foot traffic and direct guests to seating locations restrooms concession stands
- Turn in items found on premises to Guest Relations Office
- Maintain proper care of uniform and equipment
- Assist and support other Guest Relations Staff as needed
- Perform other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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