Event Specialist

Pacific Hospitality Group is a well-established company that offers a unique value proposition to both investors and team members through its owner/operator approach. Known for its family-focused culture, the group emphasizes long-term holds that allow for sustainable growth and the continuous development of its business and team members. The company’s mission centers on enriching people's lives by providing memorable experiences, actively giving back to communities, and honoring God in all aspects of their operations. Pacific Hospitality Group operates within the hospitality and hotel management industry, managing properties that embody their core values of integrity, compliance, value creation, principled entrepreneurship, customer focus, knowledge, change, humility, respect, and fulfillment.

One of the key properties under its management is the AC Hotel Irvine, a modern, design-forward concept hotel that exemplifies the group’s commitment to delivering high-quality guest experiences. The AC Hotel brand is recognized for its sleek aesthetics, European-style influences, and service excellence tailored to both corporate and leisure travelers. Within this vibrant and dynamic environment, the role of the Event Specialist is vital in supporting the hotel’s Sales & Marketing team with initiatives aimed at driving group and transient room sales while maintaining superior client satisfaction and adhering to brand standards.

The Event Specialist at AC Hotel Irvine serves as the administrative backbone of the sales office. This full-time position is pivotal in managing internal operations smoothly, ensuring that all client interactions and event details are meticulously coordinated among sales, catering, front desk, and operations teams. The salary for this role ranges from $22 to $23 per hour, reflecting the combination of administrative responsibilities and client-focused activities required. This position demands an individual who can balance multitasking within a fast-paced, deadline-driven environment with a high degree of organizational skill and an attentive eye for detail.

Key duties include assisting Sales Managers with proposals, contracts, lead responses, and event detailing, maintaining and updating client files and sales databases such as Delphi, and acting as a liaison between various departments to meet and exceed client expectations. The Event Specialist also prepares various reports including pace reports and sales activity tracking required by leadership on a regular basis. Additionally, scheduling and coordinating internal and external meetings, handling inbound communications to the sales department, and supporting marketing activities such as promotional material management and localized event activations are integral components of the job.

Equally crucial are client interaction responsibilities, such as assisting during site inspections and client visits, arranging for amenities, confirming small group bookings, and following up with clients after events to ensure complete satisfaction and gather constructive feedback. The role requires excellent written and verbal communication skills coupled with proficiency in Microsoft Office Suite, hotel CRM systems, and a familiarity with Marriott brand standards to facilitate seamless operations.

For candidates passionate about hospitality and service excellence, the Event Specialist position at AC Hotel Irvine offers an enriching career opportunity within a company that values integrity, respect, and fulfillment while fostering an inclusive workplace. Pacific Hospitality Group ensures equal employment opportunities for all employees and applicants, promoting a discrimination-free environment grounded in fairness and respect.