Event Specialist

Metro Plus is a dynamic company specializing in managing and delivering high-quality client events with efficiency and precision. Located in Pine Brook, New Jersey, Metro Plus is dedicated to providing excellent customer service while managing event logistics through innovative cloud-based tools and hands-on coordination. The company operates within the tradeshow and event management industry, focusing on overseeing outsourced work, coordinating with multiple external vendors, and ensuring seamless communication between stakeholders. Metro Plus prides itself on fostering strong client relationships through transparency, timely updates, and critical thinking to handle any arising challenges or conflicts. As an exempt position, the Event Specialist at Metro Plus is responsible for managing smaller scoped jobs roughly between 100 to 200 square feet, ensuring high satisfaction among clients and smooth project delivery from onset to closeout. This role is vital in maintaining Metro Plus's reputation for reliable and efficient event execution, making a substantial impact on client success and overall business growth.

The Event Specialist role involves a myriad of complex responsibilities that require a blend of organizational skills, communication expertise, and technical knowledge. Central to the position is the oversight of outsourced work, ensuring that every task aligns with the predetermined schedule and deliveries meet quality standards. Effective communication management is critical, as the specialist acts as the intermediary between internal departments and external vendors, field laborers, subcontractors, and clients. This role entails not only maintaining project timelines but also proactively identifying and mitigating risks that could affect event integrity. Equipped with proficiency in software such as Smartsheet, QuickBooks, Outlook, and Exhibit Force, the specialist ensures all job dashboards are accurately maintained and financial operations such as job closeouts are handled efficiently. With a foundation in tradeshow or event project management experience, the Event Specialist acts as a project manager for mid-sized jobs, coordinating material procurement, shipping logistics, and service order completions while continuously cultivating strong client relationships. This position demands a high degree of adaptability, attention to detail, and the ability to multi-task in a fast-paced environment. Metro Plus offers this role as a chance for professionals to grow within the event management sector, emphasizing continuous improvement and a client-success oriented approach.