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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $19.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability insurance
long-term disability insurance
Retirement Plan
Paid Time Off
Complimentary membership
Job Description
Franklin Park Conservatory and Botanical Gardens is a renowned institution dedicated to showcasing world-class horticulture, art, and nature-based exhibitions and educational programs. Spanning 13 acres of indoor and outdoor facilities just two miles from downtown Columbus, the Conservatory offers visitors an immersive experience featuring stunning glasshouses including the historic John F. Wolfe Palm House. The botanical gardens include specialties such as the Scotts Miracle-Gro Foundation Children’s Garden and the Scotts Miracle-Gro Foundation Community Garden Campus. With a commitment to accessibility and community engagement, the Conservatory strives to welcome all visitors to explore and enjoy its unique collection, home to the... Show More
Job Requirements
- Bachelor’s degree or High School Diploma/G.E.D with 1-3 years relevant experience in hospitality or events
- knowledge of wedding operations, foodservice, and bar operations preferred
- ability to work flexible schedule including evenings, weekends, and holidays
- effective written and oral communication skills
- strong commitment to team environment dynamics
- expert customer service skills
- knowledge of sales techniques
- expert problem solving and crisis management skills
- must be detail oriented
- knowledge of Microsoft Office Suite
- ability to multitask and stand/walk for several hours
- ability to lift and move objects up to 25lbs
- ability to support the mission and values of Franklin Park Conservatory and Botanical Gardens
Job Qualifications
- Bachelor’s degree or High School Diploma/G.E.D with 1-3 years relevant experience in hospitality or events
- knowledge of wedding operations, foodservice, and bar operations preferred
- effective written and oral communication skills
- strong commitment to team environment dynamics
- expert customer service skills
- knowledge of sales techniques
- expert problem solving and crisis management skills
- must be detail oriented
- knowledge of Microsoft Office Suite
- ability to multitask and stand/walk for several hours
- ability to lift and move objects up to 25lbs
- ability to support the mission and values of Franklin Park Conservatory and Botanical Gardens
Job Duties
- Provides excellent customer service to all clients and patrons of the Conservatory
- markets and promotes the Conservatory to potential clients
- answers and/or returns telephone calls within 4 hours
- plans, coordinates, and ensures quality of an event from assigned time through post event evaluation
- coordinates final payments with the Events Operations Manager
- schedules final walkthroughs with booked clients and their caterer to view space, answer questions, discuss logistics, and finalize details
- assists with beverage selections and recognizes upselling opportunities
- gathers and records accurate information in the Conservatory’s event software
- provides accurate information regarding Conservatory rules and regulations
- facilitates ceremony rehearsal and executes wedding ceremony
- provides operational direction to caterers, bartenders, and vendors during event setup
- directs any performance or staffing issues to management
- performs final event checks to ensure standards and client satisfaction
- responsible for upselling décor and AV to meet sales goals
- sets décor rented through the Conservatory
- organizes and manages logistics of multiple events and projects simultaneously
- ensures payment and supporting documents are received prior to events
- demonstrates focus on serving clients and patrons
- performs other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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