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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability insurance
long-term disability insurance
Paid Time Off
Retirement Plan
deferred compensation plan
Complimentary membership
Job Description
Franklin Park Conservatory and Botanical Gardens is a premier cultural institution located just two miles from downtown Columbus, Ohio. This 13-acre facility combines the beauty of horticulture, art, and nature to offer immersive and educational experiences to visitors of all ages. The conservatory features magnificent glasshouses, including the historic John F. Wolfe Palm House, along with botanical gardens such as the Scotts Miracle-Gro Foundation Children’s Garden and the Community Garden Campus. Known globally as a botanical garden destination, it is home to the largest collection of Chihuly glass in a botanical garden setting and displays renowned art installations like Light... Show More
Job Requirements
- Bachelor's degree or high school diploma/GED with 1-3 years of relevant experience in hospitality or events
- knowledge of wedding operations, foodservice, and bar operations preferred
- ability to work a flexible schedule including evenings, weekends and holidays
- effective written and oral communication skills
- strong team commitment and ability to follow leadership
- expert customer service skills
- knowledge of sales techniques
- expert problem solving and crisis management skills
- detail oriented
- knowledge of Microsoft Office Suite
- ability to multitask and stand/walk for several hours
- ability to lift up to 25lbs
- ability to support the mission and values of Franklin Park Conservatory
Job Qualifications
- Bachelor's degree or high school diploma/GED with 1-3 years of relevant experience in hospitality or events
- knowledge of wedding operations, foodservice, and bar operations preferred
- effective written and oral communication skills
- strong commitment to team environment dynamics
- expert customer service skills
- knowledge of sales techniques
- expert problem solving and crisis management skills
- detail oriented
- knowledge of Microsoft Office Suite
- ability to multitask and stand/walk for several hours
- ability to lift up to 25lbs
- ability to support the mission and values of Franklin Park Conservatory
Job Duties
- Provide excellent customer service to clients and patrons
- market and promote the conservatory to potential clients
- answer or return telephone calls within 4 hours
- plan, coordinate, and ensure the quality of events from assignment through post-event evaluation
- coordinate final payments with the Events Operations Manager
- schedule final walkthroughs with clients and caterers
- assist with beverage selections and recognize upselling opportunities
- gather and record accurate event details in event software
- provide clients with accurate information regarding the conservatory's rules and regulations
- facilitate ceremony rehearsals and execute wedding ceremonies
- provide operational direction to caterers, bartenders, and vendors during setup
- direct performance or staffing issues to management
- perform final checks on event day to ensure standards and client satisfaction
- up-sell decor and audiovisual equipment to meet or exceed sales goals
- set rented decor
- organize and manage logistics of multiple events simultaneously
- ensure payments and supporting documents are received prior to events
- focus on serving clients and patrons
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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